Intercultural training session at London Intercultural Academy (LIA) for workforce development.

Business Email Etiquette

Available Online and In-Person

“Surprisingly entertaining”

As Featured in The Sunday Times training that keeps professionals engaged

In a world where millions of emails are exchanged daily, the way you communicate can significantly impact your professional image. This is a comprehensive course designed to elevate your email communication skills strategically. Through a combination of application exercises, rich multimedia content, and our unique Reality Check process, this course provides a solid foundation to enhance your effectiveness in crafting and responding to email messages.

What I will learn?

  • Learn the strategic etiquette for effective communication through email.
  • Understand how your messages can impact your overall results.
  • Gain practical skills and knowledge through application exercises.
  • Engage with rich multimedia resources to enhance learning experience.
  • Benefit from the Reality Check process, a signature feature of this course.

Course Curriculum

Business Email Etiquette

  • Business E-mail Etiquette
    00:00

Earn Your Certificate

Recognised as part of your professional development and learning journey.

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Target Audience

  • This course is for anyone who wants to learn strategic etiquette for effective communication in email messages.
In person
Online

Award-winning, facilitator-led experiences designed through proprietary LIA frameworks. Tailored to your organisation and delivered across major cities.

Self-paced, interactive micro-learning lessons with real-world scenarios, quizzes, and certification

Design Your In-Person Programme

Tell us about your team. We will tailor and deliver the training to fit your goals, location, and context.

£80.00
Modular

Short structured lessons

Hybrid

Online or in person delivery

Credentialed

Awarded upon completion

Trusted by Professionals Across Industries

Our programmes are used by professionals and teams across 40+ countries dealing with real-world complexity.

For Talent Development

We offer structured support for organisations and teams seeking sustained behavioural and professional growth.

In person
Online

Award-winning, facilitator-led experiences designed through proprietary LIA frameworks. Tailored to your organisation and delivered across major cities.

Self-paced, interactive micro-learning lessons with real-world scenarios, quizzes, and certification

Discuss Your Requirements

Partner with LIA to implement our framework at your company

Our Learners are Successful and Thriving

Carol Constant - Whomlab

LIA’s programs are highly interactive, ensuring participants are fully engaged and able to apply the learnings in real-world situations. We are proud to collaborate with such a forward-thinking platform that continues to set the standard for excellence in cultural training.

Carol Constant - Founder @ Whomlab

London Intercultural Academy employee training session in progress, corporate online workforce development program.

As an experienced leader I maintain a curiosity for new ideas. The Transitioning into Leadership course was a useful refresher which gave me new ideas for my executive coaching work

Richard Thickpenny - Co-Founder Green Action International

LIA corporate training for online workforce development and employee skill enhancement in London.

Excellent courses on a variety of relevant topics important in today’s corporate world. All courses provide you a certificate too which is great. Good customer service too

Amin Farid - Officer @ Court of Justice

MARIA DRUECO - Inclusive Journey

As a leader committed to fostering diverse,equitable and inclusive workplaces, I highly recommend the LIA as a premier online destination for professional and leadership development.

Maria Drueco - CEO @ Inclusive Journey

Dr.Britta Simon - Heartmath

It's effortless & enjoyable learning, straight to the point and loaded with practical goodies. Lot's of interesting and helpful courses to choose from, addressing all kinds of issues from Artificial Intelligence to Wellbeing & Health.

Dr. Britta Simon - HeartMath Institute

Frequently Asked Questions

Our programmes are designed for professionals, leaders, and organisations seeking meaningful development.

Yes.

We deliver in-person workshops, team sessions, and executive programmes, either on-site or at selected venues.

These are particularly effective where interaction, alignment, and real-time discussion are essential.

We offer a range of formats designed to suit different needs, including online courses, in-person programmes, live virtual sessions, and blended learning journeys.

Most courses transfer knowledge.

These programmes are designed to reshape perspective.

The emphasis is on application, reflection, and behavioural change, making sure that what is learned is carried into practice, not left behind at completion.

Participants who complete a programme will receive certification from London Intercultural Academy (LIA).

Yes — and it should be.

We adapt scenarios, language, and case examples to reflect your actual workplace dynamics, not generic corporate situations.

Otherwise, people disengage instantly.

For self-paced version, access is provided immediately upon enrolment.

For in-person delivery, we can start within 1-2 weeks

£80.00

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