Generational Diversity

Generational Diversity Training Program

Course Description:

Do you ever feel like you and your colleagues are speaking different languages? This course explores the challenges and opportunities of working in a multigenerational environment. Through the story of Kara, a millennial navigating complex workplace dynamics, you will gain valuable insights into generational differences in communication styles, values, and work expectations.

Key Learning Objectives:

• ⦿ Identify and understand the unique characteristics and perspectives of different generations in the workforce (e.g., Millennials, Gen X, Baby Boomers)
• ⦿ Develop effective communication strategies to bridge generational divides
• ⦿ Learn how to address inappropriate jokes and microaggressions in a professional setting
• ⦿ Recognize the value of diverse perspectives in achieving team success
• ⦿ Foster a more inclusive and respectful workplace culture

Course Outline:

• ⦿ The Generational Landscape: This module introduces the concept of generational diversity and explores the defining characteristics, values, and communication styles of different generations commonly found in today’s workforce.
• ⦿ Communication Challenges and Strategies: We will delve into the challenges that arise from generational communication gaps and explore strategies to overcome them. You’ll learn how to adapt your communication style to different audiences and build trust across generations.
• ⦿ Addressing Inappropriate Jokes and Microaggressions: This course equips you with tools to address inappropriate jokes, microaggressions, and unconscious bias encountered in the workplace. You’ll learn how to navigate these situations respectfully and professionally.
• ⦿ Building a Bridge of Understanding: We will explore how to leverage the strengths of each generation to create a more cohesive and successful team. You will discover the importance of finding common ground and fostering a culture of mutual respect and appreciation.
• ⦿ Putting It into Practice: The course concludes with practical tips and strategies you can implement immediately to improve communication and collaboration across generations in your workplace.

Course Delivery:

This course will be delivered through a combination of interactive activities, case studies, discussions, and video scenarios. Participants will have the opportunity to apply their learnings through role-playing exercises and real-world application workshops.