Generational Diversity

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Accredited Micro-Learning Program By London Intercultural Academy

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Generational Diversity Training Program

Course Description:

Do you ever feel like you and your colleagues are speaking different languages? This course explores the challenges and opportunities of working in a multigenerational environment. Through the story of Kara, a millennial navigating complex workplace dynamics, you will gain valuable insights into generational differences in communication styles, values, and work expectations.

Key Learning Objectives:

  • ⦿ Identify and understand the unique characteristics and perspectives of different generations in the workforce (e.g., Millennials, Gen X, Baby Boomers)
  • ⦿ Develop effective communication strategies to bridge generational divides
  • ⦿ Learn how to address inappropriate jokes and microaggressions in a professional setting
  • ⦿ Recognize the value of diverse perspectives in achieving team success
  • ⦿ Foster a more inclusive and respectful workplace culture

Course Outline:

  • ⦿ The Generational Landscape: This module introduces the concept of generational diversity and explores the defining characteristics, values, and communication styles of different generations commonly found in today’s workforce.
  • ⦿ Communication Challenges and Strategies: We will delve into the challenges that arise from generational communication gaps and explore strategies to overcome them. You’ll learn how to adapt your communication style to different audiences and build trust across generations.
  • ⦿ Addressing Inappropriate Jokes and Microaggressions: This course equips you with tools to address inappropriate jokes, microaggressions, and unconscious bias encountered in the workplace. You’ll learn how to navigate these situations respectfully and professionally.
  • ⦿ Building a Bridge of Understanding: We will explore how to leverage the strengths of each generation to create a more cohesive and successful team. You will discover the importance of finding common ground and fostering a culture of mutual respect and appreciation.
  • ⦿ Putting It into Practice: The course concludes with practical tips and strategies you can implement immediately to improve communication and collaboration across generations in your workplace.

Course Delivery:

This course will be delivered through a combination of interactive activities, case studies, discussions, and video scenarios. Participants will have the opportunity to apply their learnings through role-playing exercises and real-world application workshops.

What I will learn?

  • Understanding Generational Differences: You'll learn about the unique characteristics, values, and communication styles of different generations, like Millennials, Gen X, and Baby Boomers. This will help you see situations from various perspectives.
  • Communicating Effectively: You'll develop strategies to bridge communication gaps. This includes adapting your communication style to different audiences and building trust across generations.
  • Addressing Inappropriate Behavior: You'll learn how to handle situations where jokes or comments are offensive or disrespectful. The course will equip you with tools to address these issues professionally.
  • Building Strong Teams: You'll discover how to leverage the strengths of each generation to create a more cohesive and successful team. This involves finding common ground and fostering a culture of mutual respect and appreciation.
  • Putting Theory into Practice: The course won't just be theoretical. You'll receive practical tips and strategies to immediately improve communication and collaboration with colleagues of all ages. This could involve role-playing exercises or workshops that simulate real-world scenarios.

Course Curriculum

Generational Diversity

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  • There are no specific prerequisites for this course. It is open to individuals of all backgrounds and levels of experience

Material Includes

  • With a total duration of 30 minutes, this course is designed to provide you with concise, impactful lessons that you can implement immediately, Your enrollment grants you unlimited access to the course for a full 30 days. Dive into the material whenever and wherever you please

Target Audience

  • Employees at All Levels: This course is beneficial for both new hires and seasoned professionals. Younger workers can gain valuable insights into the perspectives of older colleagues, while experienced employees can learn how to better communicate and collaborate with younger generations.
  • Team Leaders and Managers: Those in supervisory roles will find this course particularly helpful. You'll learn how to foster a more inclusive and respectful team environment where everyone feels valued and heard, regardless of age.
  • Human Resources Professionals: HR personnel can benefit from this course to develop strategies for promoting a multigenerational workplace and addressing any potential conflicts that may arise.
  • Anyone Interested in Effective Communication: Even if you don't currently manage a team, effective communication is crucial for success in any workplace. This course offers valuable skills that can be applied in various settings.

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