Navigating Microaggressions in the Workplace

LEADERSHIP IS A SKILL, AND YOU CAN MASTER IT

Accredited Micro-Learning Program By London Intercultural Academy

Level

All Levels
Last Updated

July 12, 2024
Certificate

Certificate of completion

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Description

Navigating Microaggressions in the Workplace

Course Description:

This course explores the concept of microaggressions, their impact on individuals and workplaces, and effective strategies for addressing them. Navigating Microaggressions in the Workplace training program will guide you through interactive scenarios and real-life examples in gaining the knowledge and tools needed to create a more respectful and inclusive work environment.

Course Objectives:

⦿ Define microaggressions and their different forms (verbal, behavioral, environmental).
⦿ Recognize the impact of microaggressions on individuals and teams.
⦿ Develop strategies for effectively addressing microaggressions in a safe and productive way.
⦿ Learn how to advocate for yourself and others who experience microaggressions.
⦿ Foster a more inclusive workplace culture through open communication and respect.

Course Outline:

Module 1: Understanding Microaggressions
- What are microaggressions? (definition, types, examples)
- The cumulative effect of microaggressions
- How microaggressions impact individuals and teams
Module 2: Strategies for Addressing Microaggressions
- When and how to speak up
- Using “I” statements and focusing on feelings
- Asking clarifying questions and fostering understanding
- Appealing to values and principles
- Utilizing humor (appropriately)
- Deciding when to involve a supervisor or HR
Module 3: Building an Inclusive Workplace Culture
- The importance of open communication and respect
- Bystander intervention techniques
- Creating a safe space for reporting microaggressions
- Ongoing learning and development

Course Materials:

⦿ Interactive scenario based program
⦿ Case studies and role-playing exercise

Target Audience:

This course is designed for anyone who wants to create a more respectful and inclusive workplace environment, including employees at all levels, managers, and HR professionals.

Understanding Microaggressions: You will learn the definition of microaggressions, the different forms they can take (verbal, behavioral, environmental), and how to recognize them in the workplace.
Impact of Microaggressions: The course will explore the negative effects microaggressions can have on individuals, including feelings of disrespect, distraction from work, and stress. You will also learn how they can impact teamwork and overall workplace morale.
Addressing Microaggressions: This is a key takeaway. You will develop strategies for effectively addressing microaggressions in a safe and productive way. This includes learning how to communicate clearly using "I" statements and focusing on how a microaggression made you feel. You'll also explore alternative approaches like asking clarifying questions or using humor (appropriately). The course will equip you to decide when it's best to speak up directly and when to involve a supervisor or HR.
Advocacy: You will develop skills to advocate for yourself and others who experience microaggressions. This includes learning how to speak up confidently and respectfully.
Building a Positive Workplace Culture: The course emphasizes the importance of open communication and respect in creating a more inclusive work environment. You will learn bystander intervention techniques and how to foster a safe space for reporting microaggressions.

Course Curriculum

Navigating Microaggressions in the Workplace

Complete Program

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This program includes free certification! Get your certificate upon course completion

Employees at all Levels: This course is beneficial for all employees regardless of their position or seniority. Microaggressions can occur at any level, and everyone has a role to play in creating a more inclusive workplace. By understanding microaggressions and how to address them, employees can contribute to a more positive work environment for themselves and their colleagues.
Managers: Managers play a crucial role in setting the tone for workplace culture. By taking this course, managers will gain the knowledge and skills to identify microaggressions within their teams, and effectively address them when they occur. They can also learn how to create a safe space for employees to report microaggressions and foster open communication within their teams.
HR Professionals: HR professionals are often responsible for handling employee relations issues, including those related to microaggressions. This course will equip HR professionals with the necessary knowledge and tools to investigate and address microaggression complaints effectively. They can also use the learnings from this course to develop and implement company-wide policies and training programs on microaggressions.

Level

All Levels
Last Updated

July 12, 2024
Certificate

Certificate of completion

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Is London Intercultural Academy (LIA) authorised and registered?

Yes, London Intercultural Academy (LIA) is operated by London Intercultural Centre, registered in England and Wales under company number 14163851, UK register of learning providers – provider reference 10093621, CPD provider by the CPD Group under #781813, for more information about the center visit https://londoninterculturalcenter.co.uk

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