Diversity, Equity & Inclusion Certification

£199.00

Delivered online and in person

Training Overview

Building inclusive workplaces requires consistent behaviours, aligned systems, and measurable outcomes.

This programme provides a comprehensive approach to Diversity, Equity, and Inclusion, supporting organisations in moving from awareness to practical implementation.

This course equips employees and leaders with the knowledge and tools to recognise bias, navigate differences, and contribute to a more equitable and inclusive workplace.

Participants will learn how to:

  • Recognise and address bias in everyday situations
  • Apply inclusive behaviours across teams and processes
  • Support fair and equitable decision-making
  • Contribute to sustainable DEI strategies

Programme Content

A comprehensive programme covering key areas of workplace inclusion:

  • Unconscious Bias in the Workplace
  • Empathy and Respect at Work
  • Microaggressions and Inclusive Behaviour
  • Neurodiversity and Cognitive Inclusion
  • Disability Awareness and Belonging
  • Generational Diversity
  • Building Inclusive Teams
  • Bystander Intervention
  • Equitable Recruitment and Hiring
  • Equity in Workplace Practices
  • Inclusive Policies and Compliance
  • Measuring DEI Impact
  • Inclusive Leadership
  • Allyship and Advocacy

Training Highlights

  • How unconscious bias influences behaviour and decisions.
  • The role of empathy, respect, and inclusion in workplace culture.
  • How to recognise and address microaggressions.
  • Practical approaches to supporting neurodiversity and disability inclusion.
  • How to manage generational and cultural differences.
  • Strategies for building diverse and inclusive teams.
  • How to apply equitable recruitment and hiring practices.
  • The role of allyship and bystander intervention.
  • How to align policies with inclusive behaviours.
  • How to measure and sustain DEI impact.

Enquire about team access and delivery options

Real Conversation, Real Change

Participants don’t sit and listen, they discuss, challenge, and walk away transformed

Our programmes are built to move

Behavioural training earns its place only when it shifts the measures an organisation already tracks. The figures below are the outcomes for one of our programmes.

23%
Improvement in team retention
Pre/post diagnostic · 6-month follow-up
31%
Lift in engagement scores
Client engagement survey · baseline vs +90 days
2.4×
Faster decisions under pressure
Manager-reported decision velocity
Fig. 01 Capability shift, pre to post
Team Communication
Team Communication: baseline 42, after programme 64 — a shift of 22 points.
Psychological safety
Psychological safety: baseline 45, after programme 88 — a shift of 43 points.
Baseline After programme ▸ shift
Fig. 02 Durability of behaviour change
Durability of behaviour change over 90 days Capability under the LIA programme rises through delivery and is sustained across the following 90 days, while typical training peaks at delivery and reverts toward baseline. 90-day window High Base Start Delivery +90 days LIA programme Typical training

Isolated training reverts under operational pressure. Structured action planning and 90-day reinforcement hold the gains.

Basis of measurement

Figures reflect indicative outcomes from LIA programme evaluations using client-defined baselines. We measure pre/post diagnostic scores, 30–90 day behaviour application, and organisation-specific indicators (retention, engagement, team effectiveness) rather than satisfaction alone. Reported figures are baselined and agreed with each client.

One training.
Multiple delivery models.

Live facilitated programme delivery options and pricing

Half-Day Workshop

3.5-hour facilitated session
Awareness sessions, leadership away-days and programme introductions.
From
£2,400
per group *
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  • One framework moduleFour Leadership Lenses.
  • Up to 20 delegates
  • Delegate pack & CPD certificate
  • Pre-session context briefing
* per-group price varies with cohort size and location.

Train-the-Trainer

2-day accreditation
Designed for internal L&D teams and HR Business Partners to deliver in-house.
 
Custom pricing
 
Enquire
  • Licence to deliver LIA frameworks internally
  • Facilitator handbook & master materials
  • Co-branding & annual content refresh
  • Ongoing facilitator support
  • Ideal for organisation-wide rollouts

Add-on services and bespoke programmes

Bespoke Programme Design

Commission a programme built around your delegation's mandate and markets.

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Institutional Learning Journey

Curated visits — City institutions and leadership sites.

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CPD Certification

Accredited certification for delegates. LIA is a recognised CPD provider.

Learn more →

Design the right programme for your team.

Tell us your cohort, markets and mandate, we will return a tailored proposal.

Request information
Before you enquire

Questions organisations raise

How do we know this will actually change behaviour, not just fill a training day?

We run a pre/post diagnostic against measures you already track — retention, engagement and decision speed, with a follow-up at 90 days.

What does the price include?

Facilitation, all delegate materials, CPD certification, and a pre-session context briefing with your team. Priced per group up to 20 delegates.

Can you tailor it to our sector and cohort?

Yes. We brief with you first and rebuild the scenarios around your mandate, markets and seniority mix. Public-sector delegations and multinational teams get different case material.

We can't release the team for a full day. What are the options?

A 3.5-hour half-day covers one framework module, or we split delivery across sessions. Self-paced online is available for teams who need to work around the diary entirely.

Do you deliver outside the UK?

Yes — across EMEA, including Gulf markets, on site or hybrid. We also host institutional learning journeys in London for visiting delegations.

What happens after we enquire?

You will hear from a programme director within one working day. We will ask about your cohort and mandate, then return a tailored proposal with dates and costs. No obligation.

Still deciding?
Tell us your cohort and mandate, we will return a tailored proposal.
Request information

How participants describe the experience.

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