Diversity, Equity & Inclusion Certification

$199.00

Delivered Onsite Online Onsite Online Across EMEA

Training Overview

Building inclusive workplaces requires consistent behaviours, aligned systems, and measurable outcomes.

This programme provides a comprehensive approach to Diversity, Equity, and Inclusion, supporting organisations in moving from awareness to practical implementation.

This course equips employees and leaders with the knowledge and tools to recognise bias, navigate differences, and contribute to a more equitable and inclusive workplace.

Participants will learn how to:

  • Recognise and address bias in everyday situations
  • Apply inclusive behaviours across teams and processes
  • Support fair and equitable decision-making
  • Contribute to sustainable DEI strategies

Programme Content

A comprehensive programme covering key areas of workplace inclusion:

  • Unconscious Bias in the Workplace
  • Empathy and Respect at Work
  • Microaggressions and Inclusive Behaviour
  • Neurodiversity and Cognitive Inclusion
  • Disability Awareness and Belonging
  • Generational Diversity
  • Building Inclusive Teams
  • Bystander Intervention
  • Equitable Recruitment and Hiring
  • Equity in Workplace Practices
  • Inclusive Policies and Compliance
  • Measuring DEI Impact
  • Inclusive Leadership
  • Allyship and Advocacy

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Applied learning

Learn through workplace situations, discussion and guided practice.

Training Highlights

  • How unconscious bias influences behaviour and decisions.
  • The role of empathy, respect, and inclusion in workplace culture.
  • How to recognise and address microaggressions.
  • Practical approaches to supporting neurodiversity and disability inclusion.
  • How to manage generational and cultural differences.
  • Strategies for building diverse and inclusive teams.
  • How to apply equitable recruitment and hiring practices.
  • The role of allyship and bystander intervention.
  • How to align policies with inclusive behaviours.
  • How to measure and sustain DEI impact.

Training formats & pricing

Choose a format

Half Day

Outcome Understanding

Best suited to creating shared understanding.

From £2,400 per cohort of up to 20 participants
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  • Introduction to the subject
  • Key models and frameworks
  • Practical workplace examples
  • Interactive exercises
  • Self-reflection and behavioural insight
  • Practical tools delegates can use immediately

Full Day

Outcome Application

Best suited to capability building.

From £3,800 per cohort of up to 20 participants
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Everything in the Half Day, and:

  • Deeper behavioural analysis and diagnosis
  • Multiple scenarios and live simulation
  • Team exercises
  • Applied to delegates' own workplace situations
  • Individual action planning

Train the Trainer

Outcome Ability to teach

Best suited to internal capability and scaling.

Custom pricing Scoped to cohort and licence term
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Accreditation includes:

  • Full programme content and methodology
  • Facilitator guide and all materials
  • Exercise briefs and debriefing technique
  • Supervised practice with coaching
  • Assessment of facilitation competence
  • Licence to deliver internally

In-person programme prices are indicative and vary with cohort size, location and language of delivery.

Pricing and delivery questions

How much does this course cost?

In-person training starts from £2,400 for a half day and £3,800 for a full day, per cohort of up to 20 participants. Online, individual access starts from £80 per learner and team licences from £199 per learner. Train the Trainer and organisation-wide rollouts are priced to scope.

Can this course be delivered online?

Yes. Choose self-paced online access for individuals, a team licence that adds live virtual sessions with an LIA facilitator, or an organisation-wide rollout across sites, countries and languages.

Can our own trainers deliver this course?

Yes. Train the Trainer accreditation includes the full programme content and methodology, the facilitator guide and materials, supervised practice with coaching, an assessment of facilitation competence and a licence to deliver internally.

Is this course CPD certified?

Yes. London Intercultural Academy (LIA) is a recognised CPD provider (CPD Provider Number 781813). Every participant receives a CPD certificate on completion.

Design the right programme for your team

Build your plan in four quick steps. Everything you choose is added to your request, and we will return a tailored proposal.

    Step 1 of 4

    How would you like to train?

    Pick one or both.

    You can choose more than one option. Not sure yet? Skip this step and we will advise.

    Send your request to our team and we will reply with a tailored proposal.

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    How We Measure Impact

    Training should change behaviour and behaviour should show up in the work. We evaluate programmes against the outcomes that matter to the organisation.

    Improvement in team retention
    23%
    Pre/post diagnostic · 6-month follow-up
    Lift in engagement scores
    31%
    Client engagement survey · baseline vs +90 days
    Faster decisions under pressure
    2.4×
    Manager-reported decision velocity

    Capability shift, pre to post

    Score out of 100
    • Team communication 42 → 64+22 points, from baseline to after the programme
    • Psychological safety 45 → 88+43 points, from baseline to after the programme

    Durability of behaviour change

    Illustrative
    Durability of behaviour change over 90 days Illustrative: capability under the LIA programme rises through delivery and is sustained across the following 90 days, while typical training peaks at delivery and reverts toward baseline. 90 days after delivery High Base Start Delivery +90 days Retained capability LIA programme Typical training

    Isolated training reverts under operational pressure. Structured action planning and 90-day reinforcement hold the gains.

    What clients and participants say

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