Privacy Policy

We highly value your privacy and are committed to safeguarding your personal information. This Privacy Policy applies to your use of (the “website”) and outlines how we collect, use, and protect your personally identifiable information. It complies with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

We will only collect personally identifiable information when you actively use our website, register for our online products, or participate in research sessions with us. The security of your personal information is of utmost importance to us.

Please review this Privacy Policy thoroughly, in conjunction with the LIA Terms and the Cookies Policy. Unless otherwise defined, the terms used here have the same meanings as in the Terms.

If you have any questions, comments, or concerns about this Privacy Policy, please contact us using the details provided below.


1. About Us

In this Privacy Policy, “we” or “us” refers to London Intercultural Academy (LIA), an online educational platform operated by (Alsaihati Intercultural Center | Registered in England and Wales. Company No. 14163851) with a registered office at 167-169 Great Portland Street, London, England, W1W 5PF.


2. What Information We Collect

2.1. Registering with LIA

When you register on the LIA website, create or update your learner profile, or purchase online courses, we and our partners collect the following information:

Name and email address.

  • Age, Home address, date of birth, telephone number, and country of nationality (required for certain courses)
  • Other personal data if you choose to register for an LIA account via third-party sites like Facebook and Google
  • Credit/debit card information
  • Data related to your website usage and course enrollment
  • Information provided when you communicate with us, including surveys
  • Additional information about your interests, educational background, occupation, work experience, learning goals, and learning preferences for personalized course recommendations
  • Information provided by third-party sources, such as partners who may invite you to specific courses
  • 2.2. Learning Journey

When participating in online courses, we and third parties may collect:

Comments posted during online discussions with course educators and other learners

  • Email communications with LIA for user support or course-related queries
  • Content submitted during courses, including assignments, quizzes, examinations, and assessment results
  • Data and documentation for identity verification purposes when required for certification or academic accreditation (collected by third-party identity verification vendors)
  • Responses to questionnaires, surveys, or user research related to courses

2.3. Requesting Additional Information on an LIA Course

We collect information from website visitors expressing interest in specific online courses and wishing to be contacted by the offering university or institution. This information includes:

  • Name, email address, educational background, employment background, address, country of residence, and telephone number

2.4. Accessing the Website

When you visit the website, we may use cookies to track, collect, and aggregate information about your website usage, including visited pages, referring URLs, and links clicked. This data may include IP addresses.


2.5. Participating in Research

When participating in research with us, whether through a third-party platform or directly, we collect:

  • Identity and contact data
  • Record of your informed consent
  • Data about you and your LIA usage
  • Recordings from research sessions, including notes, transcripts, question responses, interaction data, photographs, and audio, video, and screen recordings

3. How We Use Your Information

We and our partners collect, store, and use your personal information for various purposes, including but not limited to:

  • Managing your learner account
  • Providing technical support
  • Sending email notifications and course updates
  • Enrolling you in courses
  • Monitoring and tracking your course progress
  • Awarding academic recognition
  • Requesting feedback and reviews
  • Conducting marketing activities (with your consent)
  • Creating prospective customer databases
  • Identifying trends on our website and in our customer database (in aggregated and anonymous formats)
  • Collaborating with education institutions
  • Enabling participation in referral programs

4. Legal Basis for Processing Your Information

We process your personal information under several legal bases, including the necessity for contract performance, your explicit consent, and our legitimate interests, as outlined in the Privacy Policy.


5. Storage and Security of Information

All information is securely stored on our servers. We implement technical and organizational security measures to protect your data.


7. Data Retention

We retain your personal information as long as necessary for legitimate business purposes or as required by law. We will securely store or anonymize your data when we no longer need it.


8. Your Rights

You have various data protection rights, including the right to access, correct, or delete your personal data, object to processing, and withdraw your consent. by either accessing your account or by emailing us at


9. Children

We take the privacy of children seriously and do not knowingly collect or maintain personal information from individuals under 16 years of age. If you are under 16, please do not use our website. We will take appropriate steps to delete any personal information of persons under 16.

For any privacy-related questions or concerns, please contact us using the information provided below. You also have the right to lodge a complaint with a data protection authority.

Contact Details:

Thank you for choosing London Intercultural Academy (LIA) for your learning journey, and for entrusting us with your personal information. We are committed to providing you with a safe and enriching educational experience.

We may update or amend this Privacy Policy from time to time, to comply with law, in accordance with best practice in our industry, or to meet our changing business requirements. Any updates or amendments will be posted on the Website. By continuing to access the Website, use the Online Courses and Content, and/or provide content in connection with the Online Courses and Content, you will be deemed to have accepted the Privacy Policy as amended at the time of your access and use.

Privacy Policy – London Intercultural Academy (

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