Skip to content

Developing people. Building organisational capability

At the London Intercultural Academy, we develop the capabilities people need to work effectively across cultures, generations, markets and organisations.

Our programmes combine behavioural science, intercultural intelligence and practical learning to help people understand better, communicate better and work better.

London Intercultural Centre logoLondon Intercultural Academy logo

Our ecosystem

LIA is the learning division of the London Intercultural Centre, bringing together:

  • Behavioural Research
  • Strategic Communication
  • Organisational Development
  • Learning & Development

How LIC and LIA work together

LIC and LIA work as a continuous loop from insight to impact, each informing the other: LIC’s research and advisory work shapes LIA’s programmes.

London Intercultural Centre

LIC services

  • Research

    Evidence on how culture shapes behaviour, turned into usable insight.

    • Cultural insights
    • Behavioural research
    • Reports
  • Consultancy

    Advisory that helps organisations work across cultures and difference.

    • Intercultural
    • DEI
    • Organisational
    • International
  • Strategy

    Cultural strategy for growth, expansion and inclusive talent.

    • Cultural strategy
    • Global expansion
    • Talent & inclusion
  • Communication

    Positioning and messaging that lands across markets and audiences.

    • Strategic communications
    • Brand & positioning
    • Campaigns
  • Advisory

    Counsel on international relations, policy and partnerships.

    • International relations
    • Policy input
    • Partnerships

London Intercultural Academy

LIA programmes

  • Live Training

    Facilitated sessions, including Train the Trainer to scale delivery.

    • Workshops
    • Train the Trainer (TTT)
    • Half & full-day
    • Custom programmes
  • Online Learning

    Self-paced and micro-learning, supported by AI.

    • Self-paced courses
    • Microlearning
    • AI learning (EduBot)
  • Certifications

    Recognised credentials, including the PCI™ standard.

    • Leadership
    • DEI
    • PCI™
    • Specialist certifications
  • Executive Education

    Leadership programmes, immersions and government initiatives.

    • Leadership programmes
    • Immersions
    • Study visits
    • Government programmes
  • LMS Platform & Technology

    A white-label platform delivering learning anywhere, with no borders.

    • White-label
    • 400+ courses
    • AI-powered
    • 120+ languages
    • Active in 40 countries

What makes our approach different

Practical

Sessions draw on team learning principles and real operational scenarios to drive measurable behavioural change with 70/30% practice to theory ratio.

Global delivery capability

A multilingual facilitator network supporting consistent delivery across locations. Facilitators are matched based on language, region, and audience requirements.

  • 38 cities
  • 12 countries
  • 9 languages

Tailored operational approach

Sessions adapted to operational environments, leadership realities, and cross-site communication challenges.

Reinforcements

Leadership guides, assessments and self-paced learning designed to support longer-term application and longitudinal reinforcement of new behaviours.


Organisational Psychology Methodology

Our programmes are grounded in organisational systems thinking connecting individual behaviour to team dynamics and institutional culture through structured diagnostics and intervention measurement.

  • Diagnostics

    Pre-engagement assessment of team, leadership, and cultural conditions

  • Psych Safety Assessment

    Validated tools measuring speak-up indicators, leader vulnerability, and candour norms

  • Leadership Behaviour Models

    Evidence-based models linking manager accountability to decision-quality improvement

  • Intervention Measurement

    Structured evaluation of programme impact against behavioural indicators

  • Longitudinal Measurement

    Tracking behavioural shifts over time to distinguish sustained change from short-term compliance

  • Systems Thinking

    Connecting individual behaviour to organisational structures, incentives, and escalation culture

From insight to impact

Two institutions, one continuous cycle — research becomes results, and results become sharper research.

  1. Understand

    We research how culture shapes behaviour, turning evidence into strategy an organisation can act on.

    London Intercultural Centre

  2. Develop

    That insight becomes learning — courses, workshops and certification designed to change behaviour, not just inform it.

    London Intercultural Academy

  3. Deliver & scale

    We deliver in the room across 38 cities in 12 countries and 9 languages, and online without borders: Train the Trainer, executive education and a white-label platform active in 40 countries.

    London Intercultural Academy

  4. Prove & refine

    Outcomes return as evidence, sharpening the next cycle of research. The loop continues.

    London Intercultural Centre

Insight informs practice. Practice proves insight.

A training partner built for organisations operating across borders

We work with organisations across key international cities, helping teams collaborate, lead, and perform across cultures.

38 cities8 regions3 continents
Drag to spin · Ctrl + scroll to zoom

Where we deliver

    London Training for London's diverse workforce

    London organisations operate across highly multicultural, international and intergenerational environments. LIA helps leaders and teams develop the cultural intelligence, communication skills and behavioural capability needed to work effectively across difference.

Learning designed for the way people work today

Our learning is delivered across multiple locations and languages, supported by digital technology and human expertise

Three award badges: UK Enterprise Awards 2025, Greater London Enterprise Awards 2024, Red Cross Huma.
Lessons
0 +
Programmes
0 +
Countries
0

What clients and participants say

    FAQ

    Frequently Asked Questions

    Yes. We deliver:

    • Live virtual training sessions (facilitated, interactive)
    • Self-paced online courses (structured, with assessments)
    • Blended programmes combining both

    All formats are designed for application in real work situations.

    Our partners come from across industries, including:

    • Corporate and private sector organisations
    • Start-ups and Scale-ups 
    • Public sector institutions
    • NGOs and international teams

    Our training is relevant wherever communication, leadership, and teamwork affect performance.

    We focus on behaviour change and application.

    That means:

    • Training is based on real workplace scenarios
    • Participants practise and reflect on decisions and conversations
    • Progress is structured and measurable

    We offer multiple formats based on the topic and delivery method:

    • Short courses: 1–3 hours
    • Workshops: half-day or full-day
    • Programmes: multi-session or multi-week

    All options include clear structure, application, and follow-through.

    Yes. Participants receive certification upon completing structured programmes, including assessments.

    Our potential partners can:

    • Request a consultation
    • Choose a ready-made programme
    • Customise training based on specific needs
    London Intercultural Academy official logo with crest

    Submit an enquiry

    Each engagement is shaped around your team and the outcomes you are working towards

    Request a proposal

    Enquiries are acknowledged within one working day.

    Fields marked * are required.