About us
Developing people. Building organisational capability
At the London Intercultural Academy, we develop the capabilities people need to work effectively across cultures, generations, markets and organisations.
Our programmes combine behavioural science, intercultural intelligence and practical learning to help people understand better, communicate better and work better.
Our ecosystem
LIA is the learning division of the London Intercultural Centre, bringing together:
- Behavioural Research
- Strategic Communication
- Organisational Development
- Learning & Development
Select a mark or a service to explore
Research
Evidence on how culture shapes behaviour, turned into usable insight.
Consultancy
Advisory that helps organisations work across cultures and difference.
Strategy
Cultural strategy for growth, expansion and inclusive talent.
Communication
Positioning and messaging that lands across markets and audiences.
Advisory
Counsel on international relations, policy and partnerships.
Live Training
Facilitated sessions, including Train the Trainer to scale delivery.
Online Learning
Self-paced and micro-learning, supported by AI.
Certifications
Recognised credentials, including the PCI™ standard.
Executive Education
Leadership programmes, immersions and government initiatives.
LMS Platform & Technology
A white-label platform delivering learning anywhere, with no borders.
Why LIA
What makes our approach different
Practical rather than theoretical
Focused on recognisable workplace situations and behavioural application. Sessions draw on behavioural science, team learning principles and real operational scenarios to drive measurable behavioural change.
Global delivery capability
A multilingual facilitator network supporting consistent delivery across regions and locations. Facilitators are matched based on language, region, and audience requirements.
Tailored operational approach
Sessions adapted to operational environments, leadership realities, and cross-site communication challenges.
Reinforcements
Leadership guides, assessments and self-paced learning designed to support longer-term application and longitudinal reinforcement of new behaviours.
Organisational Psychology Methodology
Our programmes are grounded in organisational systems thinking connecting individual behaviour to team dynamics and institutional culture through structured diagnostics and intervention measurement.
Diagnostics
Pre-engagement assessment of team, leadership, and cultural conditions
Psych Safety Assessment
Validated tools measuring speak-up indicators, leader vulnerability, and candour norms
Leadership Behaviour Models
Evidence-based models linking manager accountability to decision-quality improvement
Intervention Measurement
Structured evaluation of programme impact against behavioural indicators
Longitudinal Measurement
Tracking behavioural shifts over time to distinguish sustained change from short-term compliance
Systems Thinking
Connecting individual behaviour to organisational structures, incentives, and escalation culture
How we work
From insight to impact
Two institutions, one continuous cycle — research becomes results, and results become sharper research.
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LIC
Understand
We research how culture shapes behaviour, turning evidence into strategy an organisation can act on.
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LIA
Develop
That insight becomes learning — courses, workshops and certification designed to change behaviour, not just inform it.
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LIA
Deliver & scale
We deliver in the room across 38 cities in 12 countries and 9 languages, and online without borders: Train the Trainer, executive education and a white-label platform active in 40 countries.
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LIC
Prove & refine
Outcomes return as evidence, sharpening the next cycle of research. The loop continues.
Insight informs practice. Practice proves insight.
In-person training locations
A training partner built for organisations operating across borders
We work with organisations across key international cities, helping teams collaborate, lead, and perform across cultures.
Where we deliver
London Training for London's diverse workforce
London organisations operate across highly multicultural, international and intergenerational environments. LIA helps leaders and teams develop the cultural intelligence, communication skills and behavioural capability needed to work effectively across difference.
Manchester Training for Manchester's evolving workforce
Manchester's economy brings together established industries, international businesses and increasingly diverse teams. LIA helps organisations strengthen leadership, communication and collaboration across cultural, generational and professional differences.
Birmingham Training for Birmingham's diverse workforce
Birmingham's organisations operate within one of the UK's most diverse urban environments, bringing together people, markets and perspectives from across the world. LIA develops the cultural and behavioural capabilities teams need to collaborate effectively.
Dublin Training for Dublin's international workforce
Dublin's position as an international business hub brings together multinational organisations and increasingly global teams. LIA helps leaders develop the cultural intelligence and communication capabilities needed to work effectively across borders.
Paris Training for internationally connected teams
Paris brings together French organisations, multinational businesses and culturally diverse workforces. LIA helps leaders and teams navigate differences in communication, expectations and working styles while building stronger collaboration.
Brussels Training for multicultural and international teams
Brussels is home to organisations operating across national, linguistic and cultural boundaries. LIA develops the intercultural communication and cultural intelligence capabilities needed to collaborate effectively across complex stakeholder environments.
Amsterdam Training for the Netherlands' international workforce
Amsterdam's international business environment brings together people from different cultures, languages and professional backgrounds. LIA helps organisations turn cultural diversity into more effective communication, collaboration and leadership.
Rotterdam Training for globally connected teams
Rotterdam's international business environment connects organisations, industries and workforces across borders. LIA helps teams strengthen cultural intelligence, communication and collaboration in increasingly global working environments.
Luxembourg City Training for highly international teams
Luxembourg's workforce brings together professionals from multiple nationalities, languages and cultural backgrounds. LIA helps organisations build the cultural intelligence and communication skills required to work effectively across a highly international environment.
Zurich Training for Switzerland's international workforce
Zurich combines a highly international business environment with teams shaped by different languages, cultures and professional traditions. LIA helps leaders navigate these differences and build more effective collaboration.
Geneva Training for international organisations and teams
Geneva's international ecosystem brings together organisations, professionals and stakeholders from around the world. LIA develops the cultural intelligence, communication and behavioural capabilities required to operate effectively across cultures.
Berlin Training for diverse and international teams
Berlin's organisations operate across a dynamic, international and increasingly diverse business environment. LIA helps leaders and teams develop the cultural intelligence, communication and collaborative capabilities needed to work effectively across difference.
Munich Training for internationally connected organisations
Munich's business environment combines established industries, global companies and increasingly international teams. LIA helps organisations strengthen leadership, cultural intelligence and collaboration across diverse workforces.
Frankfurt Training for global business teams
Frankfurt's international business environment brings together global organisations, financial institutions and multicultural teams. LIA helps leaders develop the cultural and behavioural capabilities needed to communicate and collaborate across borders.
Hamburg Training for internationally connected teams
Hamburg's international economy brings together organisations and professionals working across markets, cultures and borders. LIA helps teams develop stronger intercultural communication, collaboration and leadership capability.
Vienna Training for Central Europe's diverse workforce
Vienna connects organisations and professionals across Austria, Central Europe and international markets. LIA helps leaders build the cultural intelligence and communication capabilities needed to work effectively across diverse teams.
Madrid Training for diverse and international teams
Madrid's business environment brings together Spanish organisations, multinational companies and increasingly international workforces. LIA helps leaders and teams strengthen communication, cultural intelligence and collaboration across differences.
Barcelona Training for an international workforce
Barcelona combines a diverse local workforce with a strongly international business environment. LIA helps organisations develop the cultural intelligence, communication and leadership capabilities needed to work effectively across cultures.
Milan Training for internationally connected organisations
Milan's business environment brings together Italian organisations, global companies and professionals from diverse backgrounds. LIA helps leaders navigate cultural differences while strengthening communication, collaboration and leadership.
Rome Training for diverse and international teams
Rome's organisations operate across government, business, tourism, international institutions and increasingly multicultural workplaces. LIA helps teams develop the communication and cultural intelligence needed to collaborate effectively.
Lisbon Training for globally connected teams
Lisbon's growing international business environment brings together organisations and professionals from Portugal and around the world. LIA helps leaders and teams develop the cultural intelligence and collaborative capability required to work across borders.
Stockholm Training for inclusive and international teams
Stockholm's organisations operate within an increasingly international and diverse workforce. LIA helps leaders and teams strengthen inclusive leadership, cultural intelligence and collaboration across different perspectives and working styles.
Copenhagen Training for diverse and collaborative teams
Copenhagen's business environment brings together local and international professionals across increasingly global organisations. LIA helps teams develop the cultural intelligence, communication and inclusive leadership capabilities needed to collaborate effectively.
Oslo Training for diverse and international workplaces
Oslo's organisations increasingly operate across international markets and multicultural teams. LIA helps leaders strengthen cultural intelligence, communication and inclusive collaboration.
Helsinki Training for globally connected teams
Helsinki's organisations increasingly connect local expertise with international markets and diverse workforces. LIA helps teams develop the cultural and behavioural capabilities needed for effective cross-border collaboration.
Warsaw Training for a rapidly internationalising workforce
Warsaw's business environment brings together Polish organisations, multinational companies and increasingly international teams. LIA helps leaders build cultural intelligence, communication and collaboration capabilities as organisations operate across borders.
Prague Training for multicultural and international teams
Prague's international business environment brings together organisations and professionals from across Europe and beyond. LIA helps teams navigate cultural differences and develop stronger communication and collaboration.
Budapest Training for internationally connected teams
Budapest's organisations increasingly operate across international markets and multicultural workforces. LIA helps leaders develop the cultural intelligence and behavioural capabilities required for effective collaboration across cultures.
Bucharest Training for a growing international workforce
Bucharest's expanding international business environment brings together local and global organisations with increasingly diverse teams. LIA helps leaders strengthen communication, cultural intelligence and collaboration across borders.
Dubai Training for one of the world's most multicultural workforces
Dubai brings together professionals, organisations and cultures from across the world, creating workplaces where communication and collaboration frequently cross cultural and linguistic boundaries. LIA helps leaders build the cultural intelligence and behavioural capability needed to lead effectively in highly diverse environments.
Abu Dhabi Training for a globally connected workforce
Abu Dhabi's organisations operate across a rapidly evolving economy with increasingly international teams and stakeholders. LIA helps leaders develop the cultural intelligence, communication and inclusive leadership capabilities required to work effectively across cultures.
Doha Training for multicultural organisations
Doha's workplaces bring together professionals from diverse national, cultural and linguistic backgrounds. LIA helps leaders and teams develop practical cultural intelligence, communication and collaboration skills for multicultural working environments.
Riyadh Training for organisations navigating transformation
Riyadh's rapidly evolving business environment is bringing together new generations of leaders, international expertise and increasingly diverse teams. LIA helps organisations strengthen cultural intelligence, generational understanding and leadership capability during organisational transformation.
Jeddah Training for diverse and internationally connected teams
Jeddah's organisations operate across a culturally diverse workforce and increasingly international business environment. LIA helps leaders and teams develop the cultural intelligence, communication and collaborative capabilities needed to work effectively across differences.
Johannesburg Training for diverse and multicultural teams
Johannesburg's organisations operate across highly diverse workforces and complex social and business environments. LIA helps leaders develop cultural intelligence, inclusive leadership and communication capabilities that support effective collaboration.
Cape Town Training for diverse and international teams
Cape Town brings together organisations and professionals across diverse cultural, social and international contexts. LIA helps teams strengthen cultural intelligence, communication and inclusive collaboration.
Nairobi Training for Africa's internationally connected workforce
Nairobi's role as a regional business and international development hub brings together organisations, cultures and professionals from across Africa and beyond. LIA helps leaders build the cultural intelligence and collaboration skills required to operate across borders.
Cairo Training for diverse and internationally connected teams
Cairo's organisations operate across a large and diverse workforce while increasingly engaging with international markets and stakeholders. LIA helps leaders strengthen communication, cultural intelligence and collaboration across cultural and generational differences.
Learning designed for the way people work today
Our learning is delivered across multiple locations and languages, supported by digital technology and human expertise
How participants describe the experience.
FAQ
Frequently Asked Questions
Yes. We deliver:
- Live virtual training sessions (facilitated, interactive)
- Self-paced online courses (structured, with assessments)
- Blended programmes combining both
All formats are designed for application in real work situations.
Our partners come from across industries, including:
- Corporate and private sector organisations
- Start-ups and Scale-ups
- Public sector institutions
- NGOs and international teams
Our training is relevant wherever communication, leadership, and teamwork affect performance.
We focus on behaviour change and application.
That means:
- Training is based on real workplace scenarios
- Participants practise and reflect on decisions and conversations
- Progress is structured and measurable
We offer multiple formats based on the topic and delivery method:
- Short courses: 1–3 hours
- Workshops: half-day or full-day
- Programmes: multi-session or multi-week
All options include clear structure, application, and follow-through.
Yes. Participants receive certification upon completing structured programmes, including assessments.
Our potential partners can:
- Request a consultation
- Choose a ready-made programme
- Customise training based on specific needs
Start the conversation
Each engagement is shaped around your team, your challenges, and the outcomes you are working towards.