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Managing Multigenerational Teams Training

In-person workshop
Half day or full day
Online course
1 hour 30 minutes, self-paced
Group size
Up to 20 per cohort
Certification
CPD certified
Delivered in
UK, Europe, Middle East & Africa
Price
From £2,400 per cohort, £80 online
80.00£

Training Overview

Managing multigenerational teams training equips managers with actionable leadership strategies to harmonise multi-generational dynamics, eliminate age-based stereotyping, and turn generational diversity into business advantage.

Key Executive Learning Outcomes:

  • Reduce intergenerational workplace misunderstandings

  • Build reverse-mentorship and cross-generational pairing systems

  • Improve talent retention across all demographics

  • Enhance team agility & innovation to solve complex business challenges

Choose Your Region

  • Leadership training session by London Intercultural Academy
  • Participants in a facilitated leadership workshop
  • Group discussion during a London Intercultural Academy session
  • Managers working through a workplace scenario
  • Facilitator guiding practice in a leadership training session
  • Employee training on inclusive leadership in London

Applied learning through workplace scenarios, discussion and guided practice

Training Formats & Pricing

Choose your delivery region
Choose a format

Half Day

Outcome Understanding

Best suited to creating shared understanding.

From £2,400 per cohort of up to 20 participants
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What's included
  • Introduction to the subject
  • Key models and frameworks
  • Practical workplace examples
  • Interactive exercises
  • Self-reflection and behavioural insight
  • Practical tools delegates can use immediately

Full Day

Outcome Application

Best suited to capability building.

From £3,800 per cohort of up to 20 participants
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Everything in the Half Day, and
  • Deeper behavioural analysis and diagnosis
  • Multiple scenarios and live simulation
  • Team exercises
  • Applied to delegates' own workplace situations
  • Individual action planning

Train the Trainer

Outcome Ability to teach

Best suited to internal capability and scaling.

Custom pricing Scoped to cohort and licence term
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Accreditation includes
  • Full programme content and methodology
  • Facilitator guide and all materials
  • Exercise briefs and debriefing technique
  • Supervised practice with coaching
  • Assessment of facilitation competence
  • Licence to deliver internally

Prices shown in GBP for delivery in the UK and Ireland. In-person programme prices are indicative and vary with cohort size, location and language of delivery.

Questions about Managing Multigenerational Teams Training

Straight answers on content, delivery and certification. Still deciding?

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What is multigenerational team training?

Multigenerational team training helps managers lead teams that span several generations, from Baby Boomers to Generation Z, each with different communication preferences and expectations of work. LIA's Managing Multigenerational Teams Training covers adapting leadership and feedback styles, two-way knowledge sharing including reverse mentoring, removing age-based assumptions from task allocation and reviews, and building a culture that values both experience and new ideas.

Why is managing a multigenerational workforce important?

With people working longer, many organisations now have four or five generations in the same workforce. Unmanaged, generational differences lead to stereotypes, communication breakdowns and lost knowledge when experienced staff leave. Managed well, experience and fresh perspectives combine and knowledge passes in both directions. Age is also a protected characteristic under UK equality law, so fair treatment across generations is a legal as well as a cultural issue.

Can our own trainers deliver Managing Multigenerational Teams Training?

Yes, through LIA's Train the Trainer accreditation. It includes the full programme content and methodology, the facilitator guide and materials, supervised practice with coaching, an assessment of facilitation competence and a licence to deliver the programme internally.

Is Managing Multigenerational Teams Training CPD certified?

Yes. London Intercultural Academy (LIA) is a recognised CPD provider (CPD Provider Number 781813), and every participant receives a CPD certificate on completion.

Design the right programme for your team

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    Course: This course

    Total£8012 months' access · CPD certificate

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    Accreditations & Memberships

    Accreditation varies by programme - Ask us which apply to this course

      How We Measure Impact

      Training should change behaviour and behaviour should show up in the work. We evaluate programmes against the outcomes that matter to the organisation.

      Improvement in team retention
      23%
      Pre/post diagnostic · 6-month follow-up
      Lift in engagement scores
      31%
      Client engagement survey · baseline vs +90 days
      Faster decisions under pressure
      2.4×
      Manager-reported decision velocity

      Capability shift, pre to post

      Score out of 100
      • Team communication 42 → 64+22 points, from baseline to after the programme
      • Psychological safety 45 → 88+43 points, from baseline to after the programme

      Durability of behaviour change

      Illustrative
      Durability of behaviour change over 90 days Illustrative: capability under the LIA programme rises through delivery and is sustained across the following 90 days, while typical training peaks at delivery and reverts toward baseline. 90 days after delivery High Base Start Delivery +90 days Retained capability LIA programme Typical training

      Isolated training reverts under operational pressure. Structured action planning and 90-day reinforcement hold the gains.

      Surprisingly entertaining
      The Sunday Times

      What participants say

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