Refund Policy
Our Refund Policy
Your satisfaction is our top priority. We are dedicated to providing you with a fulfilling and seamless learning experience. However, we recognize that sometimes unforeseen circumstances may require a refund. Below, you will find our comprehensive refund policy, which outlines the conditions and processes for requesting a refund.Â
At London Intercultural Academy, we value your satisfaction and strive to provide a seamless learning experience. We understand that circumstances may arise where a refund is necessary. Please review our refund policy below:
Course Refunds: If you are not satisfied with a course you have purchased, you may request a refund within 14 days of your purchase date, provided you have not completed the course or downloaded the course certificate. To initiate a refund, please contact our support team with your purchase details, and we will process your request promptly.
Technical Issues: In the event of technical issues that prevent you from accessing or using the course materials, we will make every effort to resolve the problem promptly. If we are unable to resolve the issue within a reasonable time frame, you may be eligible for a refund. Please contact our support team for assistance.
Failure to Deliver: In the rare event that we are unable to deliver a course as advertised or if there is a substantial change to the course content, we will offer you the option to receive a full refund or transfer your payment to another course of equal value.
Please note that fees are non-refundable once the course certification has been issued.
Contact Us: If you have any questions or concerns regarding our refund policy or would like to request a refund, please contact our support team through the contact details provided on our website. We are here to assist you and ensure a fair resolution to any issues you may encounter.
Last updated: [18/July/2023]
Refund Policy – London Intercultural Academy (liacademy.co.uk)