Our Training Programmes
CPD-certified programmes designed to build knowledge and change behaviour. Every course is delivered in-person and online, with structured pathways and certification.
Leadership & Management
25 coursesProgrammes that build the core capability of managers and senior leaders: decision-making, delegation, feedback, influence, and leading teams through change.
Emotional Intelligence Training for Leaders
Build self-awareness, composure under pressure and real influence — emotional intelligence training designed for leaders.
Leadership Development Training Programme
Structured leadership development across the core capabilities required to lead effectively across teams and environments.
Certified in Organisational Culture & Change Management
Assess culture, align behaviours and lead change that delivers measurable results. In-person and online across EMEA.
Executive Presence and Leadership Presence Training
Build gravitas, sharpen communication and develop the composure that earns trust at senior level.
Certified in People Leadership
Build influence, establish trust and create clear direction through practical, repeatable leadership behaviours.
Essential Leadership Training for Modern Managers
Core skills for managers: communicate clearly, guide teams and drive consistent day-to-day performance.
Time Management Training for Managers
Prioritise by impact, cut distractions and manage energy to protect focus. For managers and team leads.
Leadership Feedback: Communication, Reflection & Performance
Give and receive feedback with clarity, reduce defensiveness and build a culture of continuous improvement.
Decision Making Training for Leaders
Evaluate complex data, eliminate decision paralysis and make confident choices under pressure.
Leading with Influence: Communication, Ownership & Impact
Influence through communication and behaviour, apply emotional intelligence and build trust and accountability in teams.
Organisational Culture Transformation: Strategy & Leadership
Diagnose culture, define a future state and lead change that shifts behaviour. CPD-certified, in-person and online.
Leading with Your Strengths
Identify personal strengths and apply them to sharpen decisions, self-awareness and team impact.
Coaching Skills for Managers
Shift from managing output to developing talent — structured coaching and mentoring frameworks for leaders.
Strategic Leadership Training
Set clear direction, align people around a shared vision and lead with strategic intent.
Leadership and Inspiration Training for Managers
Articulate vision, inspire action and lead high-performing teams through influence rather than authority.
Leadership Styles Training
Identify your default leadership style, read the situation and adapt your approach for greater impact.
First-Time Manager Training
Make the shift from individual contributor to leader — delegate, communicate and build team performance.
Managing Up Training
Communicate with senior leaders, align on priorities and build trusted, productive relationships at the top.
Employee Motivation and Engagement Training
Identify what drives your people, lift engagement and sustain performance and retention across teams.
Performance Management Training for Managers
Set measurable KPIs, deliver continuous feedback and run fair performance reviews across hybrid and onsite teams.
Delegation Skills Training for Managers
Assign work clearly, build team capability and hold accountability so teams scale and leaders free up time.
Conflict Resolution Training for the Workplace
Address issues constructively and resolve them without damaging relationships. In-person and online, EMEA.
Work-Life Balance: Leadership, Priorities & Sustainable Performance
Set boundaries, prioritise well and prevent burnout while sustaining performance. For leaders and senior managers.
Giving and Receiving Feedback Training
Practical techniques for giving and receiving feedback that supports learning, performance and professional growth.
European Leadership Training
Lead effectively across European markets — navigate cultural differences, regulatory landscapes and diverse teams.
Inclusion, Diversity & Culture
18 coursesCertifications and programmes in EDI, cultural intelligence, unconscious bias, neurodiversity and psychological safety — built to change behaviour, not just raise awareness.
Diversity, Equity & Inclusion Certification
Move from awareness to action with inclusive behaviours, equitable decisions and measurable outcomes. In-person and online.
Certified in People & Cultural Intelligence PCI™
Understand how bias forms and how inclusion drives performance — and turn it into measurable outcomes. In-person and online.
Inclusive Leadership Training
Recognise bias, widen talent pipelines and build environments where diverse teams contribute and perform.
Generational Diversity
Understand multi-generational differences, adapt communication and collaborate across age groups at work.
Neurodiversity Training for the Workplace
Adapt communication, support different cognitive needs and build a neuroinclusive workplace where diverse thinking thrives.
Unconscious Bias Awareness and Mitigation
Recognise bias in real workplace scenarios, reflect on assumptions and apply strategies for fairer decisions.
Certified Practitioner in Inclusive Workplaces (CPIW)
Advanced inclusion certification for HR, leaders and EDI practitioners: gender and pronoun inclusion and real inclusion strategy.
Certified Workplace Inclusion Specialist (CWIS)
Identify barriers, implement inclusive practices and strengthen equity to lift engagement across teams.
Implicit Bias Training
Spot bias in everyday decisions, challenge assumptions and build fairer habits. Facilitated in-person and online, EMEA.
Working Across Cultures: Skills for Global Teams
Build cultural intelligence, understand differences and collaborate effectively across diverse, international teams.
DEI Strategy Training and Certification
Scenario-based DEI certification: apply diversity, equity and inclusion in hiring, team dynamics and culture — beyond definitions.
Psychological Safety Training
Embed psychological safety into daily workflows to unlock higher engagement and accelerate innovation.
Cultural Awareness & Intercultural Skills Training
Build cultural intelligence and adaptive communication skills to navigate global business environments effectively.
Managing Multigenerational Teams Training
Bridge generational divides and leverage diverse strengths across Gen Z, Millennials, Gen X and Baby Boomers.
EXECUTIVE LEADERSHIP PROGRAMME - Leading Multigenerational Teams
For companies involving stakeholders from different cultures and generations — an executive-level leadership programme.
Gender Bias Training
Explore how gender bias develops and how it influences everyday workplace interactions and decisions.
Understanding and Conducting Business in China
Cultural intelligence and practical strategy for organisations operating in or entering the Chinese market.
China +1 Strategy in Global Supply Chains: Opportunities and Challenges
Understand and implement the "China +1" strategy with practical insights and real-world examples.
Communication & Professional Skills
15 coursesPractical communication capability: public speaking, presentation, negotiation, meetings, critical thinking and professional presence.
Public Speaking Training for Teams
Manage nerves, deliver messages clearly and hold an audience with confidence and presence.
Critical Thinking Training for the Workplace
Diagnose problems accurately, analyse root causes and apply structured solutions. In-person and online, EMEA.
Customer Experience: Service, Communication & Quality Management
Deliver consistent, professional interactions and uphold service quality across every channel.
Professional Networking & Relationship Building
Build authentic relationships with intent and turn connections into opportunity. In-person and online across EMEA.
Presentation Skills Training
Structure clear, audience-focused presentations and deliver them with confidence and influence.
Negotiation Skills Training for International Teams
Cross-cultural negotiation frameworks for global sales, procurement and leadership teams.
Effective Meetings Training
Run focused meetings, cut wasted time and convert discussion into decisions and action.
Accountability Training for Teams
Set clear expectations, own outcomes and build a culture of constructive peer feedback and reliable delivery.
Business Dining Etiquette
Navigate business meals with confidence and polish. For client-facing teams across EMEA.
Business Email Etiquette
Write with clarity and impact and protect your professional image. In-person and online across EMEA.
Guide To Virtual Networking
Prepare for online networking, communicate with confidence and build professional relationships digitally.
Difficult Conversations and Disciplinary Training
Address underperformance, conduct disciplinary processes and handle difficult conversations with clarity and fairness.
Energy Sector Fundamentals: Oil, Gas & Industry Dynamics
The role of oil and gas in global energy supply, economic development and industrial activity.
Sustainability Fundamentals: Environment, Society & Economy
Sustainability across environmental, social and economic systems — core concepts for professionals.
Business Data System Analysis
Map data flows, analyse system architectures and translate business requirements into technical solutions.
HR, Compliance & Policy
13 coursesTraining for HR teams and managers on recruitment, conduct, discipline, harassment prevention, GDPR and organisational policy.
Sexual Harassment Prevention Training for Managers
Spot, address and report misconduct — aligned to the employer duty to prevent harassment. In-person and online, EMEA.
Preventing Phishing Attacks
Spot phishing attempts with confidence, respond safely and support your organisation's cyber security.
Conflicts of Interest Training
Identify conflicts, handle disclosure and escalation and protect organisational integrity. In-person and online, EMEA.
Code of Conduct Training
Translate compliance policies into everyday behaviours that uphold corporate values and organisational integrity.
GDPR and Data Protection Training
Apply data protection principles, manage risk and meet GDPR compliance requirements with confidence.
Workplace IT Policies: Internet Use, Security & Monitoring
Understand internet and computer-use policies, monitoring and responsibilities for security and compliance.
Inclusive Recruitment and Hiring Training
Objective, evidence-based hiring practices that standardise evaluation, widen sourcing and reduce bias.
Anti-Harassment Training for Employees
Understand behaviour, reporting and responsibilities for a safe, respectful and compliant workplace.
Code of Conduct Development and Implementation Training
Design, draft, deploy and enforce a modernised code of conduct — for HR directors, legal counsel and compliance officers.
Managing Redundancy and Restructuring Training
Plan workforce changes, communicate decisions clearly and manage transitions responsibly.
Recruitment & Hiring Practices
Build fair, consistent processes from job design to offer that reduce bias and lift quality of hire.
Structured Interview Skills Training for Hiring Managers
Run objective, structured interviews, assess against clear criteria and cut bias. In-person and online, EMEA.
Workplace Discrimination Training
Recognise, address and prevent discrimination and build an inclusive, compliant culture.
Wellbeing & Emotional Intelligence
18 coursesEmotional intelligence, resilience, stress regulation and cognitive performance — the foundations of sustainable individual and team performance.
Emotional Intelligence Training for the Workplace
Read and manage emotion at work for sharper decisions and stronger teams. CPD-certified, in-person and online.
Certified in Learning Agility & Cognitive Performance
Learn faster, strengthen memory and apply new knowledge effectively in a fast-changing environment.
Easy Meditation for Busy Lives
Short, practical meditation techniques to manage stress and improve focus — built for busy schedules.
Setting Healthy Boundaries
Define and communicate clear boundaries, stay consistent and handle pushback while protecting wellbeing.
Gratitude Practice: Mindset, Habits & Wellbeing
Build positive mental habits, shift perspective under pressure and improve everyday wellbeing.
Certified in Healthy Practices & Daily Wellbeing
Build daily habits for health, safety and quality of life. CPD-certified, in-person and online across EMEA.
Stress Management Training for the Workplace
Control acute stress responses, maintain focus under high workload and build long-term resilience.
Cognitive Performance: Brain, Behaviour & Daily Habits
Foundational neuroscience with practical habits to support focus, decision-making and mental performance.
Healthy Eating: Nutrition, Habits & Everyday Practice
Balanced, sustainable eating habits that support energy, focus and everyday wellbeing — without restriction.
Certified in Brain Health & Cognitive Performance
Evidence-informed habits, lifestyle and nutrition choices that support focus, memory and cognitive performance.
Workplace Wellbeing Training
Identify psychosocial risks, establish healthy boundaries and maintain sustainable performance under pressure.
Digital Detox Programme
Reset your relationship with screens, cut reactive device use and rebuild sustained attention.
Overcome Phone Addiction
Break reflexive scrolling, rebuild focus and form healthier digital habits at work and home.
Overcoming Anxiety Course
Understand anxiety responses, apply practical regulation techniques and rebuild composure and focus.
Overcoming Comparison Anxiety
Stop measuring yourself against others, quiet self-criticism and rebuild confidence and focus.
Managing Anxiety at Work Training
Recognise anxiety, apply techniques to regain clarity and build resilience through consistent habits.
Resilience Training for the Workplace
Adapt to operational shifts, recover from setbacks and sustain output without risking burnout.
Imposter Syndrome Training for the Workplace
Recognise self-doubt patterns, apply techniques to manage them and build confidence and performance at work.
Personal Development & Growth
14 coursesSelf-leadership: mindset, goals, habits, confidence and career direction for professionals at every level.
Personal Branding: Content, Audience & Digital Growth
Define, build and communicate a personal brand that advances your career and professional visibility.
Mindset & Direction: Clarity, Focus & Behaviour Change
Define your goals, apply cognitive techniques to improve thinking and build habits that sustain progress.
Mastering Mindset, Confidence & Inner Growth
Build self-awareness, manage self-doubt and develop a resilient mindset that helps you take action.
Mindset & Thinking Patterns: Building Positive Mental Habits
Identify and adjust thinking patterns, build constructive mental habits and apply them to everyday challenges.
Goal Setting Training for Teams
Translate high-level strategy into actionable, measurable deliverables using OKR and SMART frameworks.
Habit Formation and Self-Discipline Training
Turn goals into repeatable actions, build sustainable habits and create the structure to follow through.
Confidence at Work Training
Overcome imposter syndrome, present ideas with authority and take confident action under pressure.
Productivity and Focus Training
Deep-work frameworks, cognitive focus techniques and workload management strategies for sustained output.
Remote Work Productivity and Workspace Setup Training
Workspace setup, asynchronous productivity routines and digital boundary-setting for remote and hybrid teams.
Working from Home: Structure, Focus & Performance
Build routines, protect focus and manage work-home boundaries. For hybrid and remote teams across EMEA.
Career Development Training
Set goals, build a plan and act on real career progression. CPD-certified, in-person and online across EMEA.
AI Literacy Training for Employees
Foundational AI concepts, practical prompt engineering and governance habits for non-technical employees.
The Success Framework - Strategies for Professional Growth
Build habits that improve focus, resilience and performance within the flow of demanding work.
Work-Life Balance Training
Time-management frameworks, digital boundaries and energy-restoration techniques for sustainable performance.
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How LIA programmes are structured
Every programme in this catalogue is built on the same principle: training should change behaviour, not just transfer information. Sessions are discussion-led and scenario-based, drawing on behavioural psychology and intercultural research, and are facilitated by practitioners who work inside the organisations they teach.
Programmes are organised across six subject areas and sit within the LIA Development Framework, which connects individual capability (Self), collaboration (Team), inclusion (Culture), management capability (Leadership) and governance (Risk & Compliance). Organisations can commission a single programme or build a structured learning pathway across several.
Delivery and certification
Each programme is available as facilitator-led in-person training, live online delivery, or self-paced online modules — and most organisations use a blend. In-person facilitation is delivered in London and across LIA's EMEA training hubs. All programmes carry CPD certification; delegates receive a certificate on completion, and cohorts can be assessed pre- and post-programme to evidence behavioural change.
Who these programmes are for
LIA works with organisations rather than individual consumers: HR and L&D functions, managers and senior leaders, government departments and public-sector delegations, and international teams operating across cultures, time zones and languages. If you are commissioning training for a team, start with LIA for Organisations.
Frequently asked questions
Are LIA courses CPD certified?
Yes. London Intercultural Academy is a recognised CPD provider (CPD Provider Number 781813) and its programmes carry CPD certification. Delegates receive a certificate on completion.
Can programmes be delivered in-house for our team?
Yes. Every programme in the catalogue can be delivered in-person at your premises or a London venue, online, or as a blended pathway. Content is adapted to your organisation's context, sector and leadership values.
How long does each programme take?
Delivery length varies by format. Online self-paced modules are typically completed in 2–4 hours. In-person facilitated sessions run from a half-day to multi-day programmes, depending on depth and cohort size.
Which regions do you deliver in?
LIA delivers across EMEA — Europe, the Middle East and Africa — with in-person facilitation in London and across our training hubs, and online delivery worldwide.
Who are these programmes designed for?
Programmes are built for organisations rather than individual consumers: HR and L&D teams, managers, senior leaders, government departments and international teams operating across cultures.
How do we commission a programme?
Contact the LIA team to discuss objectives, audience and delivery format. Most engagements begin with a short scoping conversation and, where relevant, a People & Culture Audit to establish a baseline.