London Intercultural Academy
Our Training Programmes
CPD-certified programmes in leadership, inclusion, communication, emotional intelligence and workplace development — designed to build knowledge and change behaviour. Every course is delivered in-person and online, with structured pathways and certification.
Leadership & Management
23 coursesProgrammes that build the core capability of managers and senior leaders: decision-making, delegation, feedback, influence, and leading teams through change.
Emotional Intelligence For Leaders
Emotional intelligence training for leaders, expert-facilitated in-person and online. Build self-awareness, composure under pressure and real influence.
Global Certification in Leadership Excellence
Leadership certification for organisations: build a shared leadership standard with consistent decisions, clear communication and team performance.
Certified in Organisational Culture & Change Management
Change management certification for leaders: assess culture, align behaviours and lead change that delivers measurable results. In-person & online across EMEA.
Mastering Leadership Presence and Influence
Leadership presence and influence training: build credibility, strengthen presence and lead with the trust and impact that move teams forward.
Certified in People Leadership
People leadership certification: build influence, establish trust and create clear direction for your team through practical, repeatable leadership behaviours.
Essential Leadership Training for Modern Managers
Leadership training for managers: build core skills to communicate clearly, guide teams and drive consistent day-to-day performance In-person & online, EMEA.
Time Management for Leaders
Time management training for leaders: prioritise by impact, cut distractions and manage energy to protect focus. Facilitated in-person and online, EMEA.
Leadership Feedback: Communication, Reflection & Performance
Feedback training for leaders and managers: give and receive feedback with clarity, reduce defensiveness and build a culture of continuous improvement.
Leadership Decision Making: Strategy, Judgement & Execution
Decision-making training for leaders: clarify priorities, weigh options and act with confidence under pressure. Facilitated in-person and online, EMEA.
Leading with Influence: Communication, Ownership & Impact
Leading with influence training to influence through communication and behaviour, apply emotional intelligence and build trust and accountability in teams.
Organisational Culture Transformation: Strategy & Leadership
Organisational culture training for leaders: diagnose culture, define a future state and lead change that shifts behaviour. CPD-certified, in-person & online.
Leading with Your Strengths
Strengths-based leadership training for managers: identify personal strengths and apply them to sharpen decisions, self-awareness and team impact.
Building Leadership Capability
Coaching and mentoring training for leaders: build others' capability, guide individuals and develop future talent — beyond just managing performance.
Visionary Leadership: Creating and Communicating Direction
Visionary leadership training to define purpose, set strategic direction and align teams around a vision they act on. Facilitated in-person and online, EMEA.
How To Lead and Inspire Others
Leadership training to lead and inspire others — build influence, support people effectively and develop consistent leadership behaviours. In-person & online.
Leadership Style Dynamics
Leadership styles training for managers: recognise different styles, read the situation and adapt your approach for greater impact and better decisions.
Transition To Leadership Training
New manager training for first-time leaders: make the shift from individual contributor to leader — delegate, communicate and build team performance.
Working with Senior Leaders: Communication, Alignment & Results
Managing up training: help professionals communicate with senior leaders, align on priorities and build trusted, productive relationships at the top.
Motivating Employees: Drivers, Engagement & Performance
Employee motivation training for managers: identify what drives your people, lift engagement and sustain performance and retention across teams.
Performance Reviews: Feedback, Alignment & Development
Performance review training for managers: run structured appraisals, deliver clear feedback and align performance with organisational goals In-person & online.
Effective Delegation: Leadership, Ownership & Results
Delegation training for managers: assign work clearly, build team capability and hold accountability so teams scale performance and leaders free up time.
Managing Conflict: Communication, Resolution & Team Dynamics
Conflict resolution training for managers and teams to address issues constructively and resolve them without damaging relationships. In-person & online, EMEA.
Work-Life Balance: Leadership, Priorities & Sustainable Performance
Work-life balance training for leaders to set boundaries, prioritise well and prevent burnout while sustaining performance. In-person and online across EMEA.
Inclusion, Diversity & Culture
15 coursesCertifications and programmes in EDI, cultural intelligence, unconscious bias, neurodiversity and psychological safety — built to change behaviour, not just raise awareness.
Global Diversity and Inclusion Certification
EDI certification for organisations: move from awareness to action with inclusive behaviours, equitable decisions and measurable outcomes In-person & online.
Certified in People & Culture Intelligence PCI™
People & culture certification (PCI): understand how bias forms and how inclusion drives performance — and turn it into measurable outcomes In-person & online.
Inclusive Leadership
Inclusive leadership training for managers: recognise bias, widen talent pipelines and build environments where diverse teams contribute and perform.
Generational Diversity
Generational diversity training: help teams understand multi-generational differences, adapt communication and collaborate across age groups at work.
Neurodiversity in the Workplace
Neurodiversity training for teams: adapt communication, support different cognitive needs and build a neuroinclusive workplace where diverse thinking thrives.
Unconscious Bias Awareness and Mitigation
Unconscious bias training for teams: recognise bias in real workplace scenarios, reflect on assumptions and apply strategies for fairer decisions.
Certified Practitioner in Inclusive Workplaces (CPIW)
Advanced inclusive workplace certification for HR, leaders and EDI practitioners: master gender and pronoun inclusion and design a real inclusion strategy.
Certified Workplace Inclusion Specialist (CWIS)
Workplace inclusion certification: identify barriers, implement inclusive practices and strengthen equity to lift engagement across teams In-person & online.
Implicit Bias
Implicit bias training that helps teams spot bias in everyday decisions, challenge assumptions and build fairer habits. Facilitated in-person and online, EMEA.
Certified in Inclusive Leadership & Talent Recognition
Inclusive leadership certification: recognise and develop talent at every level, empower informal leaders and strengthen performance through inclusion.
Working Across Cultures: Skills for Global Teams
Cross-cultural training for global teams: build cultural intelligence, understand differences and collaborate effectively across diverse, international teams.
Certified DEI Strategist
DEI certification, scenario-based and practical: apply diversity, equity and inclusion in hiring, team dynamics and culture — beyond definitions.
The Inclusive Leadership & Culture Framework
Inclusive leadership and culture training for managers: fix invisible barriers, build psychological safety and create teams where belonging drives performance.
The Culture SPIN Method
Cross-cultural leadership training built on the Culture SPIN Method: bridge cultural gaps, lift ROI and thrive in international business In-person & online.
Workplace Inclusion & Psychological Safety Certification
Psychological safety and inclusion certification for managers and teams: recognise bias, prevent exclusion and build a culture of everyday respect.
Communication & Professional Skills
12 coursesPractical communication capability: public speaking, presentation, negotiation, meetings, critical thinking and professional presence.
Public Speaking: Confidence, Delivery & Presence
Public speaking training to manage nerves, deliver messages clearly and hold an audience with confidence and presence. CPD-certified, in-person & online, EMEA.
Critical Thinking for Professionals
Critical thinking training to diagnose problems accurately, analyse root causes and apply structured solutions. Facilitated in-person and online, EMEA.
Customer Experience: Service, Communication & Quality Management
Customer service training for teams: deliver consistent, professional interactions, handle challenges and uphold service quality across every channel.
Professional Networking & Relationship Building
Professional networking training to build authentic relationships with intent and turn connections into opportunity. In-person and online across EMEA.
Presentation Skills: Structure, Delivery & Audience Engagement
Presentation skills training to build clear, audience-focused talks and deliver them with confidence and influence. Facilitated in-person and online, EMEA.
Negotiation Skills: Strategy, Communication & Outcomes
Negotiation skills training to plan with strategy, communicate clearly and reach balanced agreements. Expert-facilitated, in-person and online, EMEA.
Effective Meetings: Structure, Facilitation & Results
Meeting facilitation training to plan with purpose, run focused discussion and turn meetings into decisions and action. In-person and online across EMEA.
The Power of Accountability
Build a culture of ownership. Accountability training to own outcomes, handle setbacks and earn trust. CPD-certified, in-person and online across EMEA.
Business Dining Etiquette
Navigate business meals with confidence and polish. Business dining etiquette training, facilitated in-person and online across EMEA for client-facing teams.
Business Email Etiquette
Business email etiquette training to write with clarity and impact and protect your professional image. Facilitated in-person and online across EMEA.
Why Nothing Moves After Your Meetings (and How to Fix It in 1 hour)
A focused course on why meetings stall: use real scenarios and simple adjustments to create clarity, agreement and follow-through after every meeting.
Guide To Virtual Networking
Virtual networking training to prepare for online networking, communicate with confidence and build and maintain professional relationships digitally.
HR, Compliance & Policy
14 coursesTraining for HR teams and managers on recruitment, conduct, discipline, harassment prevention, GDPR and organisational policy.
Sexual Harassment Prevention: Manager Responsibilities & Workplace Conduct
Sexual harassment training for managers, aligned to the employer duty to prevent harassment. Spot, address and report misconduct. In-person & online, EMEA.
Preventing Phishing Attacks
Phishing awareness training for employees: spot phishing attempts with confidence, respond safely and support your organisation's cyber security.
Avoiding Conflicts of Interest
Conflicts of interest training: recognise and assess conflicts, handle disclosure and escalation and protect organisational integrity In-person & online, EMEA.
Code of Conduct Essentials
Code of conduct training for employees: apply workplace conduct standards, make ethical decisions and keep behaviour aligned with company values.
Data Protection & GDPR: Compliance, Risk & Governance
GDPR and data protection training for teams: apply data protection principles, manage risk and meet compliance requirements with confidence In-person & online.
Workplace IT Policies: Internet Use, Security & Monitoring
IT acceptable-use training for employees: understand internet and computer-use policies, monitoring and responsibilities for security and compliance.
Effective Recruitment and Selection Strategies
Interview skills training for hiring managers: run fair, effective interviews, ask the right questions and select the best candidate with confidence.
Sexual Harassment Prevention: Employee Awareness & Responsibilities
Sexual harassment awareness training for employees: understand behaviour, reporting and responsibilities for a safe, compliant workplace In-person & online.
Creating a Code of Conduct: Policy, Ethics & Enforcement
Code of conduct training for HR and leaders: develop, communicate and enforce clear policies that align behaviour with company values In-person & online, EMEA.
Layoffs & Downsizing: Planning, Communication & Implementation
Redundancy and downsizing training for leaders and HR: plan workforce changes, communicate decisions clearly and manage transitions responsibly.
Managing Employee Discipline: Policy, Communication & Process
Employee discipline training for managers and HR: apply fair, consistent disciplinary processes, document correctly and handle difficult conversations.
Recruitment & Hiring Practices
Recruitment and hiring training for managers and HR: build fair, consistent processes from job design to offer that reduce bias and lift quality of hire.
Interviewing Skills for Hiring Managers & HR Professionals
Structured interview training for HR and hiring managers: run objective interviews, assess against clear criteria and cut bias. In-person and online, EMEA.
Addressing Workplace Discrimination
Workplace discrimination training to recognise, address and prevent discrimination and build an inclusive, compliant culture. CPD-certified, in-person & online.
Wellbeing & Emotional Intelligence
25 coursesEmotional intelligence, resilience, stress regulation and cognitive performance — the foundations of sustainable individual and team performance.
Emotional Intelligence at Work
Help your people read and manage emotion at work for sharper decisions and stronger teams. CPD-certified, in-person and online across EMEA.
Mindfulness Course for Focus and Stress Management
Practical mindfulness techniques to improve focus, manage stress and build clarity in demanding work environments. Facilitator-led, in-person and online across EMEA.
Certified in Learning Agility & Cognitive Performance
Learning agility training to learn faster, strengthen memory and recall and apply new knowledge effectively in a fast-changing environment. In-person & online.
Easy Meditation for Busy Lives
Meditation for beginners course with short, practical techniques to manage stress and improve focus — built for busy schedules. In-person & online, EMEA.
Setting Healthy Boundaries
Setting boundaries at work training to define and communicate clear boundaries, stay consistent and handle pushback while protecting wellbeing.
Emotional Resilience: Awareness, Regulation & Support
Emotional resilience training to recognise and regulate emotional responses, build supportive habits and strengthen wellbeing over time. In-person & online.
Certified in Grit, Resilience & Growth Mindset
Growth mindset training to build grit, persist through setbacks and adapt — sustaining performance when challenges hit. CPD-certified, in-person & online, EMEA.
Gratitude Practice: Mindset, Habits & Wellbeing
Gratitude at work training to build positive mental habits, shift perspective under pressure and improve everyday wellbeing. In-person & online across EMEA.
Certified in Healthy Practices & Daily Wellbeing
Workplace wellbeing training to build daily habits for health, safety and quality of life. CPD-certified, facilitated in-person and online across EMEA.
Certified in Stress Awareness & Regulation
Stress management training to tell eustress from distress, regulate pressure and sustain performance. CPD-certified, in-person and online across EMEA.
Cognitive Performance: Brain, Behaviour & Daily Habits
Cognitive performance training combining foundational neuroscience with practical habits to support focus, decision-making and mental performance.
Healthy Eating: Nutrition, Habits & Everyday Practice
Develop balanced, sustainable eating habits that support energy, focus and everyday wellbeing — practical, evidence-informed guidance without restriction.
Work-Life Balance: Values, Boundaries & Priorities
Work-life balance course to align actions with your values, set boundaries without conflict and make clearer decisions about priorities. In-person & online.
Running Essentials: Technique, Stamina & Performance
Running course for beginners — build a consistent routine, improve endurance through structured progression and reduce injury risk with good technique.
Certified in Nutrition: Fruits, Vegetables & Daily Health
Nutrition course on healthy eating — understand how fruits and vegetables support energy and wellbeing and build simple, balanced habits without restriction.
Certified in Managing Anxiety & Emotional Resilience
Managing anxiety at work training to recognise anxiety, apply techniques to regain clarity and build resilience through consistent habits. In-person & online.
Certified in Self-Care & Personal Wellbeing
Self-care and wellbeing course to build consistent habits that support mental, emotional and physical health and manage stress. In-person & online across EMEA.
Certified in Meditation & Mindfulness Practice
Workplace mindfulness training using meditation and mindfulness to manage stress, improve clarity and reduce mental overload. In-person & online across EMEA.
Imposter Syndrome at Work: Confidence, Clarity & Performance
Imposter syndrome training to recognise self-doubt patterns, apply techniques to manage them and build confidence and performance at work. In-person & online.
Certified in Brain Health & Cognitive Performance
Brain health training with evidence-informed habits, lifestyle and nutrition choices that support focus, memory and cognitive performance. In-person & online.
Certified in Wellbeing & Personal Performance
Wellbeing and performance training to build habits for consistent energy and focus and improve performance through better daily routines. In-person & online.
Digital Detox Programme
Digital detox training to reset your relationship with screens, cut reactive device use and rebuild sustained attention. In-person and online across EMEA.
Overcome Phone Addiction
Overcoming phone addiction course to break reflexive scrolling, rebuild focus and form healthier digital habits at work and home. In-person & online, EMEA.
Overcoming Anxiety Course
Overcoming anxiety training to understand anxiety responses, apply practical regulation techniques and rebuild composure and focus. In-person & online, EMEA.
Overcoming Comparison Anxiety
A course to overcome comparison anxiety — stop measuring yourself against others, quiet self-criticism and rebuild confidence and focus. In-person & online.
Personal Development & Growth
24 coursesSelf-leadership: mindset, goals, habits, confidence and career direction for professionals at every level.
Personal Branding Blueprint
A structured programme to define, build and communicate a personal brand that advances your career and professional visibility. In-person and online across EMEA.
Personal Brand Creation
Personal branding course for professionals: learn what a strong personal brand is and how to build one to advance your career and stand out In-person & online.
Mindset & Direction: Clarity, Focus & Behaviour Change
Mindset and direction course to define your goals, apply simple cognitive techniques to improve thinking and build habits that sustain progress.
Mastering Mindset, Confidence & Inner Growth
Confidence and mindset course: build self-awareness, manage self-doubt and develop a resilient mindset that helps you take action and keep growing.
Certified in Motivation & Self-Discipline
Motivation and self-discipline course to turn motivation into consistent daily action and build routines that sustain focus over time. In-person & online, EMEA.
Goal Setting & Achievement
Goal setting training built on the SMARTER framework: set clear objectives, turn them into action and sustain momentum. In-person and online across EMEA.
Morning Routines: Habits, Energy & Daily Performance
Morning routines course to build realistic habits that improve focus, energy and daily performance — without rigidity. In-person & online across EMEA.
Building Self-Confidence: Skills, Competence & Consistency
Build self-confidence through practical skills, real competence and consistent, structured practice that carries into everyday work. In-person and online across EMEA.
Certified in Focus & Productivity Management
Focus and productivity training to manage attention, cut distractions and build habits that sustain high-quality work. CPD-certified, in-person & online, EMEA.
Working from Home: Structure, Focus & Performance
Remote working training to build routines, protect focus and manage work-home boundaries. Facilitated in-person and online across EMEA for hybrid teams.
Career Development: Planning, Direction & Action
Career development training to help your people set goals, build a plan and act on real progression. CPD-certified, in-person and online across EMEA.
Certified in Goal Setting & Personal Achievement
Goal setting and achievement course to translate goals into clear actions, build systems for consistent progress and maintain focus despite setbacks.
Overcoming Limiting Beliefs: Clarity, Confidence & Focus
Overcoming limiting beliefs course to recognise and challenge limiting beliefs, build balanced thinking and develop confidence, clarity and focus.
Mindset & Thinking Patterns: Building Positive Mental Habits
Positive mindset training to identify and adjust thinking patterns, build constructive mental habits and apply mindset techniques to everyday challenges.
Certified in Self-Discipline & Habit Formation
Habit formation course to turn goals into repeatable actions, build sustainable habits and create the structure to follow through. In-person & online, EMEA.
AI Fundamentals: Technology, Applications & Future of Work
AI training for employees: build AI literacy, spot opportunities and risks and adapt skills and workflows for an AI-driven workplace In-person & online, EMEA.
The Winning Mindset: Develop Mental & Emotional Toughness
Mental toughness training to reprogram unhelpful patterns, think like a top performer and turn discipline into instinct. In-person & online across EMEA.
Breaking Bad Habits
Breaking bad habits course to understand how habits work, identify the ones holding you back and replace them with empowering routines. In-person & online.
Authenticity: How To Know Your True Self and Live Fully
Authenticity and self-awareness course to know your true self, drop the performance and live and work more fully and intentionally. In-person & online, EMEA.
How to Overcome Challenges and Build Resilience
Building resilience course with practical strategies to handle obstacles, stay motivated and bounce back stronger from setbacks. In-person & online, EMEA.
What Is Resilience
Personal resilience course to build the strength to face unexpected challenges and bounce back stronger from life's setbacks. In-person & online, EMEA.
Clarity & Achievement: How To Master Your Goals
Goal-achievement course to define exactly what you want, build a concrete plan and develop the mental habits to follow through. In-person & online across EMEA.
Creating a High-Performance Home Workspace
Home office productivity course to set up a high-performance home workspace, build discipline and protect focus when working from home. In-person & online.
The Success Framework - Strategies for Professional Growth
Professional development course: build habits that improve focus, resilience and performance — and sustain growth within the flow of demanding work.
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How LIA programmes are structured
Every programme in this catalogue is built on the same principle: training should change behaviour, not just transfer information. Sessions are discussion-led and scenario-based, drawing on behavioural psychology and intercultural research, and are facilitated by practitioners who work inside the organisations they teach.
Programmes are organised across six subject areas and sit within the LIA Development Framework, which connects individual capability (Self), collaboration (Team), inclusion (Culture), management capability (Leadership) and governance (Risk & Compliance). Organisations can commission a single programme or build a structured learning pathway across several.
Delivery and certification
Each programme is available as facilitator-led in-person training, live online delivery, or self-paced online modules — and most organisations use a blend. In-person facilitation is delivered in London and across LIA's EMEA training hubs. All programmes carry CPD certification; delegates receive a certificate on completion, and cohorts can be assessed pre- and post-programme to evidence behavioural change.
Who these programmes are for
LIA works with organisations rather than individual consumers: HR and L&D functions, managers and senior leaders, government departments and public-sector delegations, and international teams operating across cultures, time zones and languages. If you are commissioning training for a team, start with LIA for Organisations.
Frequently asked questions
Are LIA courses CPD certified?
Yes. London Intercultural Academy is a recognised CPD provider (CPD Provider Number 781813) and its programmes carry CPD certification. Delegates receive a certificate on completion.
Can programmes be delivered in-house for our team?
Yes. Every programme in the catalogue can be delivered in-person at your premises or a London venue, online, or as a blended pathway. Content is adapted to your organisation's context, sector and leadership values.
How long does each programme take?
Delivery length varies by format. Online self-paced modules are typically completed in 2–4 hours. In-person facilitated sessions run from a half-day to multi-day programmes, depending on depth and cohort size.
Which regions do you deliver in?
LIA delivers across EMEA — Europe, the Middle East and Africa — with in-person facilitation in London and across our training hubs, and online delivery worldwide.
Who are these programmes designed for?
Programmes are built for organisations rather than individual consumers: HR and L&D teams, managers, senior leaders, government departments and international teams operating across cultures.
How do we commission a programme?
Contact the LIA team to discuss objectives, audience and delivery format. Most engagements begin with a short scoping conversation and, where relevant, a People & Culture Audit to establish a baseline.