London InterculturalTeam
How do I work with others?
Team is the second layer of the LIA Development Framework: the move from managing yourself to working effectively with others. It is about how you communicate, collaborate, handle disagreement and build trust. This layer brings together six programmes that develop the interpersonal skills strong teams depend on, building directly on the self-awareness gained in the Self layer.
Why Team sits here
Working well with others starts with managing yourself. With the self-awareness and emotional regulation of the Self layer in place, people can listen, communicate clearly and turn disagreement into progress.
Team is the second ring: the bridge between personal effectiveness and the wider work of Culture, Leadership and Risk & Compliance that follows.
What you will develop
- Communication skills
- Conflict resolution
- Collaboration
- Facilitation skills
- Feedback conversations
- Psychological safety
- Generational intelligence
Programmes in the Team layer
Each programme can run on its own or as part of a pathway across the framework, delivered in person or online.
Managing Conflict: Communication, Resolution & Team Dynamics
Turn friction into productive dialogue: defuse tension, find common ground and keep teams moving forward together.
View programmeNegotiation Skills: Strategy, Communication & Outcomes
Prepare, communicate and reach agreements that work for both sides without damaging the relationship.
View programmeGiving and Receiving Feedback
Communicate clearly, handle difficult conversations and use feedback to improve performance and relationships.
View programmePresentation Skills: Structure, Delivery & Audience Engagement
Structure a clear, persuasive presentation and deliver it with impact to any audience.
View programmeEffective Meetings: Structure, Facilitation & Results
Run focused, well-facilitated meetings that reach decisions and respect everyone's time.
View programmeGenerational Diversity
Improve communication and strengthen collaboration across age groups and generations at work.
View programme
Frequently asked questions
What is the Team layer of the LIA Development Framework?
Team is the second of five layers in the LIA Development Framework. It focuses on how you work with others, through communication, collaboration, facilitation and resolving conflict, and builds directly on the Self layer beneath it.
Why does Team come after Self?
Because working well with others starts with managing yourself. Once you have the self-awareness and emotional regulation developed in the Self layer, you can listen, communicate clearly and handle conflict constructively within a team.
Which programmes are in the Team layer?
The Team layer includes six programmes: Managing Conflict: Communication, Resolution & Team Dynamics; Negotiation Skills: Strategy, Communication & Outcomes; Giving and Receiving Feedback; Presentation Skills: Structure, Delivery & Audience Engagement; Effective Meetings: Structure, Facilitation & Results; and Generational Diversity.
What skills does the Team layer develop?
Communication skills, conflict resolution, collaboration, facilitation skills, feedback conversations, psychological safety and generational intelligence.
Who is the Team layer for?
Anyone who works alongside other people: team members, project leads, managers and anyone collaborating across functions, departments or locations.
How are Team programmes delivered?
In person across Europe, the Middle East and Africa (EMEA) and online worldwide, for individuals and teams. Every programme is CPD certified, and LIA can often deliver at short notice.
What comes after the Team layer?
The next layer is Culture, which focuses on how people work effectively across differences: diversity, inclusion and cross-cultural collaboration.
See every programme on the all courses page.
Building a pathway across the layers?
Tell us your goals and audience. We will map the right programmes for your organisation.
