Team
Team is the second layer of the LIA Development Framework the move from managing yourself to working effectively with others. It is about how you communicate, collaborate, handle disagreement and build trust. This layer brings together 6 courses that develop the interpersonal skills strong teams depend on, building directly on the self-awareness you gain in the Self layer.
Why Team sits here
Working well with others starts with managing yourself. Once you have the self-awareness and emotional regulation of the Self layer, you can listen, communicate clearly and turn disagreement into progress. Team is the second ring, the bridge between personal effectiveness and the wider work of Culture, Leadership and Risk & Compliance that follows.
What you will develop
This training layer is designed to develop capabilities in:
Training Sessions included
Managing Conflict: Communication, Resolution & Team Dynamics
Turn friction into productive dialogue - defuse tension, find common ground and keep teams moving forward together.
In person or onlineNegotiation Skills: Strategy, Communication & Outcomes
Prepare, communicate and reach agreements that work for both sides without damaging the relationship.
In person or onlineGiving and Receiving Feedback
Communicate clearly, handle difficult conversations, and use feedback to improve performance and relationships.
In person or onlinePresentation Skills: Structure, Delivery & Audience Engagement
Structure a clear, persuasive presentation and deliver it with impact to any audience.
In person or onlineEffective Meetings: Structure, Facilitation & Results
Run focused, well-facilitated meetings that reach decisions and respect everyone's time.
In person or onlineGenerational Diversity
Improve communication and strengthen collaboration across diverse teams.
In person or online
Frequently asked questions
What is the Team layer of the LIA Development Framework?
Team is the second of five layers in the LIA Development Framework. It focuses on how you work with others, communication, collaboration, facilitation and resolving conflict and builds directly on the Self layer beneath it.
Why does Team come after Self?
Because working well with others starts with managing yourself. Once you have the self-awareness and emotional regulation developed in the Self layer, you can listen, communicate clearly and handle conflict constructively within a team.
What courses are in the Team layer?
Featured Team courses are Managing Conflict; Negotiation Skills; Giving and Receiving Feedback; Presentation Skills; Effective Meetings; and Generational Diversity.
What skills does the Team layer develop?
Communication, conflict resolution, collaboration, facilitation, feedback conversations, psychological safety and generational intelligence.
Who is the Team layer for?
Anyone who works alongside other people — team members, project leads, managers and anyone collaborating across functions or departments.
How are the courses delivered?
Courses in this layer can be delivered in person or online, for individuals and teams across the EMEA region (Europe, the Middle East and Africa).
What comes after the Team layer?
The next layer is Culture, which focuses on how people work effectively across differences, diversity, inclusion and cross-cultural collaboration.