Teaching val­ues of Empa­thy and Respect in the Workplace

Course Description:

Ever feel at a loss when a coworker shares something tough? This course delves into how empathy and respect can build strong work relationships. Through the story of Malcolm and Makai, you will learn how race and other identity aspects shape our views.

Key Learning Objectives:

⦿ Explain what empathy is and its relevance and importance in interactions within the workplace.

⦿ Personal experiences and exposure to race/identity.

⦿ Use listening skills actively and appropriately in order to communicate respect for others.

⦿ Learn to say what people want to hear and not what people need to say.

Course Outline:

The Power of Empathy

⦿ What is empathy, and how is it important at the workplace.

⦿ How do you identify and interpret emotions.

⦿ Primary limitations of taking turns, offering and sharing experiences and exchanging views.

Racial Identity and Empathy

⦿ Relevance of the story of Malcolm and Makai: How to cope with race and emotion in itself.

⦿ Interrogation to influence racial identity on experiences.

Building Respectful Communication

⦿ Skills in active listening which facilitate understanding in the first instance.

⦿ Arguments that [response strategies] are quite disrobing when meeting peoples’ needs.

⦿ Do not offer a solution or judgment, simply give comfort.

⦿ Physical and emotional support.

Integration of Concepts Practiced

⦿ Role-playing exercises in order to promote empathy and regard.

⦿ Constructing an action plan aimed at improving employee participation and inclusiveness in the workplace.

Course Benefits

This course offers you the capability to handle such conversations with the patience and compassion they deserve. You will be a good daughter, a good friend, a good business partner, and a good employee, ultimately creating a healthier working environment.