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Accredited Micro-Learning Program By London Intercultural Academy

What I will learn?

  • What empathy is and why it’s crucial for positive work relationships.
  • How to recognize and understand emotions expressed by others.
  • The limits of shared experiences – you don’t need to have been through the same thing to be empathetic.
  • How racial background shapes individual experiences.
  • Why a seemingly distant event, like the shooting of an unarmed Black man, can deeply impact your Black colleague.
  • How to understand someone’s perspective even if it’s different from your own.
  • Powerful active listening techniques that show genuine interest and understanding.
  • Avoiding responses that dismiss someone’s feelings or experiences.
  • How to offer support without providing unsolicited solutions or judgments.
  • The importance of simply being present and offering emotional support.
  • You’ll get to practice your newfound empathy and communication skills through role-playing exercises.
  • By the end of the course, you’ll have an action plan to create a more inclusive and respectful work environment.

Teaching val­ues of Empa­thy and Respect in the Workplace

 

Course Description:

Ever feel at a loss when a coworker shares something tough? This course delves into how empathy and respect can build strong work relationships. Through the story of Malcolm and Makai, you will learn how race and other identity aspects shape our views.

 

Key Learning Objectives:

⦿ Explain what empathy is and its relevance and importance in interactions within the workplace.

⦿ Personal experiences and exposure to race/identity.

⦿ Use listening skills actively and appropriately in order to communicate respect for others.

⦿ Learn to say what people want to hear and not what people need to say.

 

Course Outline:

 

The Power of Empathy

⦿ What is empathy, and how is it important at the workplace.

⦿ How do you identify and interpret emotions.

⦿ Primary limitations of taking turns, offering and sharing experiences and exchanging views.

 

Racial Identity and Empathy

⦿ Relevance of the story of Malcolm and Makai: How to cope with race and emotion in itself.

⦿ Interrogation to influence racial identity on experiences.

 

Building Respectful Communication

⦿ Skills in active listening which facilitate understanding in the first instance.

⦿ Arguments that [response strategies] are quite disrobing when meeting peoples’ needs.

⦿ Do not offer a solution or judgment, simply give comfort.

⦿ Physical and emotional support.

 

Integration of Concepts Practiced

⦿ Role-playing exercises in order to promote empathy and regard.

⦿ Constructing an action plan aimed at improving employee participation and inclusiveness in the workplace.

 

Course Benefits

This course offers you the capability to handle such conversations with the patience and compassion they deserve. You will be a good daughter, a good friend, a good business partner, and a good employee, ultimately creating a healthier working environment.

Empathy and Respect in the Workplace

£50.00

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Partnered Learning Platforms​
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Micro-Learning​
Dynamic Training​

How does it work?

1

Enroll in the course

Complete the enrollment form and proceed to the checkout menu where you can choose your preferred payment method. We currently support all major payment channels including Visa, MasterCard, American Express, and PayPal

2

Visit your dashboard page

After course enrollment, log-in to your dashboard page where you can find the course that you have enrolled in and start your learning journey

3

Complete The Course

Complete all modules, quizzes and assessments of the chosen course to mark the course as completed

4

Download your certificate

After completing the course, you will be able to download your personalized certificate with a unique bar and verification code

Our Learners are Successful and Thriving

Dr.Britta Simon - Heartmath

It's effortless & enjoyable learning, straight to the point and loaded with practical goodies. Lot's of interesting and helpful courses to choose from, addressing all kinds of issues from Artificial Intelligence to Wellbeing & Health.

DR. BRITTA SIMON

MARIA DRUECO - Inclusive Journey

As a leader committed to fostering diverse,equitable and inclusive workplaces, I highly recommend the LIA as a premier online destination for professional and leadership development.

MARIA DRUECO

Excellent courses on a variety of relevant topics important in today’s corporate world. All courses provide you a certificate too which is great. Good customer service too

AMIN FARID

we are here to answer all your questions

Here are some of the Frequently Asked Questions 

Yes, London Intercultural Academy (LIA) is operated by London Intercultural Centre, registered in England and Wales under company number 14163851, UK register of learning providers – provider reference 10093621, CPD provider by the CPD Group under #781813, for more information about the center visit https://londoninterculturalcenter.co.uk/

Yes, once you complete any course with London Intercultural Academy (LIA) you will be directed to a link where you can download and print your certificate 
Absolutely, Our programs are approved, endorsed and registered with multiple accreditation and endorsement authorities in the United Kingdom, some of the accreditation and endorsements include IATPCPDIIRSMIFEILM & IOSH 

Our goal is to make knowledge accessible for all!

We don’t think knowledge should only be for those with deep pockets. So forget spending lots of money, we will help you get accredited training without hurting your pocket.

We are proud to be doing things differently & that means:

✘ No contracts

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✘ No risk, you can cancel at any time!

Absolutely, We take pride in our excellent learner’s support during our working hours. You can always reach out by using the chat button or by emailing us at support@liacademy.co.uk

Empathy and Respect in the Workplace

£50.00

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