# London Intercultural Academy (LIA)

> Best Workplace Training
> Last updated: 2026-10-04

## Search

- Search URL: `https://liacademy.co.uk?s={query}`

## Recent Content

- [train-the-trainer](https://liacademy.co.uk/train-the-trainer/): For HR & L&D teams · CPD certified Train the Trainer Programme Build in-house training capability. We certify your HR, L&D and internal trainers in three days to deliver our CPD-certified leadership, inclusion and intercultural programmes across your organisation, to unlimited learners, for 12 months. Book a Free 20-minute Call See the Programmes CPD certifiedProvider 781813 · UKPRN 10093621 Overview Programmes How it works Impact Options FAQ Talk to us Overview What is a Train the Trainer programme? A Train the Trainer programme certifies your staff to deliver a training course internally. We train and certify your internal team, building the capability to deliver our CPD-certified programmes internally, with a 12-month licence for an unlimited number of employees. By Dr. Hala Elminiawi, Master Trainer, London Intercultural AcademyUpdated 4 October 2026 3 daysto certify an in-house trainer Unlimitedinternal learners for 12 months 9CPD-certified programmes 40Master Trainers across EMEA The model Certify once. Scale learning across the organisation. We certify your trainers once. They deliver the programme again and again, so it reaches every team, site and country on your schedule, at a falling cost per learner. 1 LIA Master Trainer From our network of 40 across EMEA 1 to 5 Your certified trainers HR, L&D and internal trainers Unlimited Internal cohorts Scheduled around your operations Every Employee reached One consistent standard across sites and countries Programmes Which programmes can your trainers deliver? Your trainers can be certified in any of nine LIA programmes covering leadership development, management skills, inclusion and intercultural competence. Each has its own certification, so most organisations start with one and grow their internal faculty over time. Leadership & Management 4 programmes 01 Leadership Development Training Programme Core leadership capabilities for managers at every level 02 Emotional Intelligence Training for Leaders Self-awareness, composure under pressure and influence 03 First-Time Manager Training Management essentials for new and emerging managers 04 Giving and Receiving Feedback Training A repeatable feedback model for performance conversations Inclusion & Culture 4 programmes 05 Psychological Safety Training Teams where people speak up, admit mistakes and innovate 06 Inclusive Leadership Training Recognise bias and lead diverse teams fairly 07 DEI Strategy Training and Certification Apply DEI to hiring, team dynamics and culture 08 Managing Multigenerational Teams Training Lead Gen Z to Baby Boomers without stereotypes 09 · Signature programme Working Across Cultures: Skills for Global Teams LIA’s flagship intercultural training programme. Certified trainers build cultural intelligence across international and multi-site teams, covering feedback, meetings, trust and decision-making across cultures. View the programme Every programme is modular: certified trainers can deliver it as a 90-minute briefing, a half day, a full day, a modular series or live virtual sessions. How it works How does the three-day certification work? Trainers experience the programme, practise delivering it, then are assessed and certified. Each cohort is led by one of LIA’s 40 Master Trainers, followed by a year of quarterly support. Day 1Day 2Day 3Q1Q2Q3Q4 1 Experience the programme Trainers take it as learners, then receive the full facilitator pack Day 1 2 Practise facilitation Role-plays and debriefs modelled, then practised with live feedback Day 2 3 Assessment & certification Assessed teach-back; free re-assessment if needed Day 3 4 Deliver in-house Unlimited internal cohorts under a 12-month licence 12-month licence 5 Quarterly support 2-hour sessions, including two live-delivery reviews 2 hrs2 hrs2 hrs2 hrs Certifying up to five trainers across several programmes? The enterprise partnership route takes about 12 weeks, with your own branded materials. Ask about partnerships. What’s included What do certified trainers receive? Everything needed to deliver the programme independently, plus the data to show leadership it worked. CPD certification A recognised credential for every certified trainer (CPD Provider 781813). Facilitator guide Session plans with a timing map and debrief scripts for every exercise. Slides & learner workbooks Ready for in-person, hybrid and live virtual delivery. Exercises & role-plays Scenario packs, customised with case material from your sector. Impact measurement Pre/post assessments, session evaluations and 90-day learner and manager surveys. Year-one support Four quarterly coaching sessions and a named LIA programme lead. Who it’s for Who is Train the Trainer for? Organisations that need to train many people, consistently, more than once. L&D teams scaling a programme across sites, countries or business units HR business partners embedding leadership and inclusion in the people strategy Global organisations with international or multi-site teams Public-sector bodies that need a lower cost per learner Certified trainers can Deliver the programme to the same standard as LIA’s Master Trainers Adapt case studies to your sector without changing the core model Run sessions in person, live online or in a hybrid room Handle sensitive topics such as bias, DEI and generational stereotypes Measure behaviour change and report it to leadership Return on investment Is Train the Trainer cheaper than outsourcing training? Usually, once a programme needs to reach more than a few groups. Outsourced delivery is paid for every cohort. Certified in-house trainers can run unlimited cohorts for 12 months with no per-learner fees, so your cost per learner falls with every session. Outsourced delivery Best for one-off or specialist sessions Cost A fee for every cohort you run Per learner Stays the same for every group Scheduling Fitted around facilitator availability Capability Leaves when the session ends Your certified trainers Best for programmes every manager needs Cost One investment, unlimited cohorts for 12 months Per learner Falls with every cohort you run Scheduling Fitted around your operations and onboarding Capability Stays inside your organisation Prefer LIA to deliver directly? Browse all 103 corporate training programmes or see the LIA Development Framework. Impact & evaluation How is the impact measured? Impact is measured at three levels: trainer capability, delivery quality and learning transfer. Every certification includes pre- and post-session assessments and 90-day learner and line-manager surveys, so L&D can report behaviour change, not just attendance. Three-level evaluation framework Level 1 Trainer capability: knowledge assessment and an observed, assessed delivery. Level 2 Delivery quality: sessions run as designed, rated by learners after every session.
- [Essential Leadership Training for Modern Managers](https://liacademy.co.uk/courses/essential-leadership-training/): Essential Leadership Training for Modern Managers equips people leaders with foundational management frameworks, strategic communication tools, and execution strategies required to drive business results in contemporary work environments. Key Executive Learning Outcomes: Modernise management practices across all tiers to drive operational agility, optimise workforce retention, and build resilient team cultures. Transition Managers into Strategic Leaders Optimise Performance Across Hybrid Workflows Reduce Costly Managerial Turnover Accelerate Organisational Adaptability
- [Executive Presence and Leadership Presence Training](https://liacademy.co.uk/courses/executive-presence-training/): Executive Presence and Leadership Presence Training equips managers with the core dimensions of executive presence: gravitas, high-impact communication, and professional appearance, enabling them to influence executive stakeholders and project authentic authority. Key Executive Learning Outcomes: Equip leaders to present ideas concisely using executive-level framing, cutting meeting times and speeding alignment. Train leaders to navigate hostile Q&A sessions, crises, and high-pressure negotiations with composure and poise. Prepare mid-level directors and technical specialists for C-suite advancement by closing performance-to-presence gaps. Accelerate high-stakes decision-making and maximise strategic influence
- [Inclusive Leadership Training in the UK: A 2026 Buyer's Guide](https://liacademy.co.uk/inclusive-leadership-training-in-the-uk-a-2026-buyers-guide/): Written by Lead facilitator Hadi Brenjekjy, organisational psychologist and strategic adviser specialising in inclusive leadership and organisational culture in cross-cultural settings, 12 years designing leadership programmes · Published 3 October 2026 · Last updated 3 October 2026 Good inclusive leadership training builds practised skills, It train managers to run meetings where everyone contributes, make fair decisions about work and promotion, give feedback across differences and deal with exclusion when they see it. It uses real scenarios from the organisation and measures behaviour change afterwards. Expect a half-day to one-day workshop for the basics and a 3 day programme for lasting change. London Intercultural Academy delivers it across UK and EMEA, from £2,400 per group. At a glance What it is Training that develops the everyday leadership behaviours that make people feel heard, treated fairly and able to contribute Who it’s for Line managers, team leads, new managers and senior leadership teams Typical formats Half-day online workshop · one-day in-person workshop · 3 days programme with coaching What good covers Bias in real decisions, psychological safety, inclusive meetings and communication, working across cultures, conflict, fair allocation of work and opportunity, accountability Biggest warning sign A one-off lecture on bias and protected characteristics with no practice and no follow-up How to measure it Team inclusion and psychological safety survey before and 8–12 weeks after, plus behaviour indicators and people data UK legal link Supports the duty to prevent sexual harassment and the “all reasonable steps” defence under the Equality Act 2010 What inclusive leadership actually means Inclusive leadership is not a separate skill set added to normal management. It is a way of leading in which every team member can contribute fully, and differences in background, identity, culture or working style improve the team’s decisions instead of being ignored or penalised. Deloitte’s research on inclusive leaders identified six signature traits: commitment, courage, cognisance of bias, curiosity, cultural intelligence and collaboration [1]. In day-to-day management, they look like this: Why it matters: the evidence The conclusion for buyers: invest in training that builds and tests skills, run by people who manage, not just in one-off awareness sessions. Superficial versus effective training   Superficial Effective Format One-off session, often a lecture or e-learning Workshop plus practice, follow-up and coaching over weeks Content Definitions, protected characteristics, bias theory Real decisions and conversations managers face this month Method Slides and discussion Role-play, rehearsal, feedback, team agreements Tone Blame, guilt or box-ticking Builds on managers’ strengths, treats inclusion as good leadership Tailoring Same deck for every client Built from a pre-survey and interviews with your people Follow-up A commitment card at the end Agreed actions reviewed at 30 and 90 days Measurement Satisfaction score (“did you enjoy it?”) Before-and-after team survey and behaviour indicators What a good programme covers 1. Bias in real decisions Not a general lecture on bias, but the specific points where it affects managers: recruitment shortlists, performance ratings, promotions, who gets stretch work, and “culture fit”. Managers practise structured methods such as agreed criteria, independent scoring and checking their reasoning before deciding. 2. Psychological safety What builds it (asking before telling, thanking people for bad news, admitting mistakes) and what destroys it (punishing dissent, sarcasm, interrupting). Managers leave with a few concrete habits they start the next week. 3. Inclusive meetings and communication Running meetings where quieter, remote, junior or non-native-English-speaking colleagues contribute: round-robins, written input before discussion, rotating facilitation and clear decision rules. 4. Leading across cultures How cultural background shapes feedback, disagreement, hierarchy and trust, and how to adapt without stereotyping. Most UK teams are now multicultural, yet many inclusive leadership programmes skip this entirely. 5. Difficult conversations and conflict Responding when someone reports exclusion, addressing a microaggression in the moment, and handling disagreement on identity-related topics calmly and fairly. 6. Fair allocation of work and opportunity Tracking who gets visible projects, client exposure, development and flexible working, and correcting patterns before they become a retention or legal problem. 7. Accountability without blame Setting team norms, holding people to them and owning mistakes, without creating fear or performative compliance. What practice looks like: three scenarios Effective training replaces discussion with rehearsal. These are typical scenarios managers practise with a facilitator and an actor or peer, then repeat after feedback. Scenario 1 · Meetings In your weekly meeting, the same three people do most of the talking. A newer colleague, who joined from your Singapore office, has not spoken in four weeks. Afterwards she emails you a strong idea. What do you change about how the meeting runs, and what do you say to her? Scenario 2 · Decisions You have one high-profile client project to allocate. Your instinct is to give it to the person you trust most, who has had the last two. Talk through how you decide, and how you explain the decision to the team. Scenario 3 · In the moment In a team call, a senior colleague makes a “joke” about a team member’s accent. People laugh awkwardly. What do you say now, what do you say to each person afterwards, and what do you record? Formats and prices at London Intercultural Academy Format Length Group Includes Price In-person workshop Half day Up to 20 Pre-survey, 2 practised scenarios, manager action plan £2,400 In-person workshop 1 day Up to 16 Pre-survey, scenario practice with feedback, team inclusion agreement £3,800 Train the Trainer programme 3 days Up to 16 Facilitator guide and all materials, Exercise briefs and debriefing technique, Supervised practice with coaching from £8,500 Full course details: liacademy.co.uk/courses/inclusive-leadership-training/ The UK legal context No UK law requires “inclusive leadership training” by name, but managers’ behaviour is central to several legal duties: Inclusive leadership training that is practical, refreshed regularly and recorded is part of the evidence an employer can point to. How to measure impact 10 questions to ask any inclusive leadership training provider Frequently asked questions What is inclusive leadership training? Inclusive leadership training develops the everyday behaviours that make people in a team feel heard,
- [Managing Multigenerational Teams Training](https://liacademy.co.uk/courses/managing-multigenerational-teams-training/): Managing multigenerational teams training equips managers with actionable leadership strategies to harmonise multi-generational dynamics, eliminate age-based stereotyping, and turn generational diversity into business advantage. Key Executive Learning Outcomes: Reduce intergenerational workplace misunderstandings Build reverse-mentorship and cross-generational pairing systems Improve talent retention across all demographics Enhance team agility & innovation to solve complex business challenges

## Complete Sitemap

For a comprehensive list of all URLs, see: https://liacademy.co.uk/sitemaps.xml

---

*This file is dynamically generated and highlights our most important content.*